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KANA Shows Their Future Potential In NOLA

KANA Shows Their Future Potential In NOLA

By Esteban Kolsky on October 7, 2013

Better late than never, they say – and here comes this review of the KANA Connect user conference, earlier in September, in New Orleans, Lousiana (also known as NOLA, get the title now? get it? get it? that was the only time I will be obnoxious on this post). The event was well attended (rough […]

Posted in Business | Tagged $KANA, customer service, gartner, new orleans

Microsoft Convergence 2013 and Marketing

Microsoft Convergence 2013 and Marketing

By Denis Pombriant on March 25, 2013

Marketing is for many CRM vendors the last frontier and many are integrating what had been a stand alone function into their solution sets.  Marketing requires a different mind set and can deliver significant value as this report points out. Fred Studer is the new GM, Microsoft Dynamics Product Marketing.  He’s been on this job […]

Posted in Business, Featured Posts | Tagged Convergence 2013, microsoft, MIcrosoft Dynamics CRM, new orleans, Studer | 1 Response

Microsoft Enterprise Apps: Good is the enemy of Great

Microsoft Enterprise Apps: Good is the enemy of Great

By Vinnie Mirchandani on March 21, 2013

Let me start off by saying if I was walking the halls of Convergence in New Orleans this week, I may have a somewhat more generous point of view. But I am not there so catching up on what colleagues are reporting. And it just reinforces what I have felt for a few years – […]

Posted in Business, Featured Posts | Tagged Bing, Convergence 2013, Esteban Kolsky, microsoft, new orleans, Ray Wang, yammer

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