KANA Shows Their Future Potential In NOLA
Better late than never, they say – and here comes this review of the KANA Connect user conference, earlier in September, in New Orleans, Lousiana (also known as NOLA, get the title now? get it? get it? that was the only time I will be obnoxious on this post). The event was well attended (rough […]
Microsoft Convergence 2013 and Marketing
Marketing is for many CRM vendors the last frontier and many are integrating what had been a stand alone function into their solution sets. Marketing requires a different mind set and can deliver significant value as this report points out. Fred Studer is the new GM, Microsoft Dynamics Product Marketing. He’s been on this job […]
Microsoft Enterprise Apps: Good is the enemy of Great
Let me start off by saying if I was walking the halls of Convergence in New Orleans this week, I may have a somewhat more generous point of view. But I am not there so catching up on what colleagues are reporting. And it just reinforces what I have felt for a few years – […]
