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News Analysis

News Analysis: Celonis Launches Ecosystem Management System

News Analysis: Celonis Launches Ecosystem Management System

By R "Ray" Wang on December 14, 2020

Eliminating System Complexity Is Celonis’ Number One Priority On October 14th, 2020, Co-CEO and Co-Founder, Alexander Rinke, kicked off its Ecosystem Summit and showcased its new Execution Management System (EMS).  The goal is to improve an enterprise’s execution capacity by simplifying complex processes.  Celonis defines execution capacity as the ability to get things done over […]

Posted in Technology / Software | Tagged 2020, acquisition, acquisitions, AI, ambient experience, ambient experiences, Apps Strategy, Artificial intelligence, business graph, CDO, Celonis, CEO, Chief AI Officer, Chief Analytics Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Strategy Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, Constellation Research, COO, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Disruption, digital feedback loops, Digital Transformation, DigitalBiz, digitaltransformation, disruptive business models, dynamic feedback loops, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event driven architectures, events, excecution management system, execution capacity, Integromat, mergers, Mergers And Acquisitions, microservices, News Analysis, personalization at scale, precision decisions, process mining, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

News Analysis: ServiceNow Gets Serious About AI With Element AI Acquisition

News Analysis: ServiceNow Gets Serious About AI With Element AI Acquisition

By R "Ray" Wang on December 8, 2020

Joint post with my colleague Holger Mueller (@holgermu) Element AI Takes Workflow to the Autonomous Level for ServiceNow On November 30th, ServiceNow announced an estimated $510 million acquisition of Montreal, Canada based startup, Element AI.  Co-founded by Dr. Yoshua Bengio, a 2018 winner of the Turing Award, Nicolas Chapados. and Jean-François Gagné in 2016, the […]

Posted in Business | Tagged 2020, acquisition, acquisitions, AI, ambient experience, ambient experiences, Apps Strategy, Artificial intelligence, business graph, CDO, CEO, Chief AI Officer, Chief Analytics Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Strategy Officer, Chief Technology Officer, CIO, Cloud, CMO, Constellation Research, COO, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Transformation, disruptive business models, Dr. Yoshua Bengio, dynamic feedback loops, Element AI, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event driven architectures, events, Jean-François Gagné, mergers, Mergers And Acquisitions, microservices, Montreal, News Analysis, personalization at scale, precision decisions, R "Ray" Wang;, rwang0, servicenow, Software Insider, SoftwareInsider, vendor strategy

News Analysis: Apple Brings New Post Pandemic Solutions To Remote Learning

News Analysis: Apple Brings New Post Pandemic Solutions To Remote Learning

By R "Ray" Wang on June 3, 2020

K-12 Education Market Faces New Requirements The latest CDC guidelines highlight the major challenges administrators and educators have for reopening schools.   The general principle – the more interactions, the longer interactions, the higher the risk of #COVID-19 spread. The CDC states that the risk of COVID-19 spread increases in school settings as follows: Lowest Risk: […]

Posted in Featured Posts, Technology / Software | Tagged #PostPandemic, #PostPandemicPlaybook, 2020, ambient experiences, apple, Apple Education, Apple Schoolwork, Artificial intelligence, best practices, big tech, CDO, CEO, change agents, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Technology Officer, CIO, Cloud, CMO, Constellation Research, COO, Coronavirus, COVID-19, Crowdsourcing, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Transformation, Digitize channels, disruptive business models, enterprise software, Future of 2020, global pandemic, Health and Safety, K-12 education, Mental health support, News Analysis, personalization, personalization at scale, Post Pandemic Playbook, public health, R "Ray" Wang;, remote learning, Reskilling and retraining, rwang0, Social injustice, Software Insider, SoftwareInsider, vendor strategy, work from home

Image credit: Designboom

News Analysis: Rumors On Apple’s Foray Into Cars “Project Titan”

By R "Ray" Wang on February 16, 2015

 Project Titan May Put Apple Into The Auto Business The February 13th, 2015 Wall Street Journal story spotlighted many of the rumors around the developments behind Apple going into the car business.   Framed around challenging Tesla Motors, the story discussed how the Cupertino juggernaut may be putting together an Apple branded electric vehicle.  Vice […]

Posted in Technology / Software | Tagged #techoptimization, 2015, apple, Apple Car Play, Apple Health Kit, Apple Home KIt, Apple Pay, Apple Watch Kit, Auto, best practices, Business Transformation, BYOD, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, CHRO, CIO, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, CXO, CXP, digital, Digital Business, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, electric vehicles, enterprise mobile, Enterprise Mobile Management, future of work, iCar, mass personalization, Mass Personalization At Scale, mobile, Mobile Biz, Mobile OS, Mobile strategy, mobility, News Analysis, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy

News Analysis: Adobe EchoSign’s Electronic Signatures Goes 100% Mobile

News Analysis: Adobe EchoSign’s Electronic Signatures Goes 100% Mobile

By R "Ray" Wang on September 29, 2014

Frictionless Signatures Key To Matrix Commerce Success On September 16th, 2014, Adobe EchoSign announced native mobile e-signature capability for iOS and Android devices.  While EchoSign has been in the cloud for some time, the native capability in mobile allows over 37 million users to send documents for signature, receive e-signatures, e-sign documents, and track documents. […]

Posted in Technology / Software | Tagged adobe, Adobe Echosign, Apps Strategy, bring-your-own-device, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, Constellation Research, Consumerization of IT, CustExp, Customer Experience, CXM, CXO, Cyber security, digital, Digital Business, digital commerce, Digital Disruption, digital goods, Digital identity, Digital signatures, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, E-Commerce, e-Signature, echosign, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Identity, Identity management, Identity Systems, Matrix Commerce, News Analysis, Next Generation Customer Experience, NextGen, order management, order management cycle, order to cash, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

Event Report: AirWatch Connect Continues Market Momentum In Enterprise Mobility

Event Report: AirWatch Connect Continues Market Momentum In Enterprise Mobility

By R "Ray" Wang on September 16, 2014

  New Enhancements, Products, and Partnerships Delight Attendees Over 1500 customers, partners, and influencers gathered September 8th to 11th, 2014 at the Atlanta Hyatt Regency for the latest US edition of AirWatch Connect.  Key announcements from the event include: Launch of Chat for Secure Enterprise Messaging . Chat delivers a containerized and secure instant messaging […]

Posted in Technology / Software | Tagged #AWConnect, airwatch, apple, Apps Strategy, bring-your-own-device, BYOD, Capgemini, Chief information officer, CIO, CoIT, CoIT and the New CSuite, Constellation Research, Consumerization of IT, Digital Business, Digital Transformation, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Mobile Management, enterprise software, enterprise strategy, event report, iOS, IT Strategy, Macintosh, mobile, Mobile Biz, mobile device management, mobile enterprise, Mobile Management, Mobile strategy, mobility, News Analysis, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, user conference, vendor strategy, VMware

News Analysis: IBM Watson Announces Data Driven Discovery Solution

News Analysis: IBM Watson Announces Data Driven Discovery Solution

By R "Ray" Wang on August 28, 2014

 New Discovery Advisor Solution To Help Researchers Answer The Tough Problems Never Answered Before On August 28th, 2014 at the Museum of Art and Design in New York City, The IBM Watson group launched Discovery Advisor.  Mike Rhodin, SVP of IBM’s Watson Group, welcomed the audience to the Age of Discovery (see Figure 1).  In […]

Posted in Featured Posts, Technology / Software | Tagged Age of Discovery, analytics, Apps Strategy, Augmented Humanity, BI, Big Data, Big Data Business Models, BigData, business intelligence, CDO, CFO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, clinical trial management software, Cloud, Cloud Computing, CMO, Cognitive Computing, Constellation Research, CTO, Customer Experience, data quality, Data to Decisions, Decision Management, Decision Services, digital, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, discovery, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, ibm, IBM Watson, mike rhodin, MIT Sloan School of Management, News Analysis, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

News Analysis: SalesLogix Given New Life With Infor Acquisition

News Analysis: SalesLogix Given New Life With Infor Acquisition

By R "Ray" Wang on August 14, 2014

  Infor Acquires SalesLogix To Expand Vertical CRM Footprint On August 14th, New York City headquartered, enterprise software giant, Infor, announced the intent to acquire the assets of Scottsdale AZ, Saleslogix for an undisclosed sum.  For those keeping track of CRM history, Saleslogix was last owned by Sage Group and sold off to Swiftpage, an […]

Posted in Business, Featured Posts | Tagged acquisition, acquisitions, Amazon, Amazon Web Services, Apps Strategy, Chief Customer Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, Cloud Computing, Cloud suites, CMO, Constellation Research, CRM Magazine, CustExp, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, CXM, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Infor, Infor CRM, Infor ION, mergers, Mergers And Acquisitions, mobile, mobility, News Analysis, R "Ray" Wang;, rwang0, Saleslogix, Software Insider, SoftwareInsider, Swiftpage, vendor strategy

News Analysis: Going Deeper Into The Apple And IBM New Business Model Alliance

News Analysis: Going Deeper Into The Apple And IBM New Business Model Alliance

By R "Ray" Wang on July 23, 2014

 Global Partnership Signals Expansive View Of Digital Business Disruption On July 15th, 2014 IBM’s Ginni Rometty and Apple’s Tim Cook announced in Cupertino, CA a strategic partnership to transform enterprise mobility (see Figure 1).  IBM has committed up to 100,000 employees to the initiative.  Apple has not disclosed its investment effort.  The announcement, made at […]

Posted in Business, Featured Posts | Tagged 2014, Alliances, analytics, apple, Apple Care, Apps Strategy, Big Data, Big Data Business Models, BigData, BPO, Business Models, business process outsourcing, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Information Security Officer, Chief Security Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, CTO, customer service, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive business models, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, ibm, IBM Global Business Services, IBM Global Services, IBM Mobile First, ibm software group, it Services, IT services firms, mobile, Mobile Biz, mobile device management, mobile enterprise, Mobile Management, Mobile OS, Mobile strategy, mobility, News Analysis, partner ecosystems, partners, partnerships, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, strategy, vendor strategy | 1 Response

News Analysis: Netsuite Acquires Venda For Digital Commerce And EMEA Expansion

News Analysis: Netsuite Acquires Venda For Digital Commerce And EMEA Expansion

By R "Ray" Wang on July 21, 2014

 Netsuite Sees Venda As Key To EMEA Expansion On July 17th, 2014, San Mateo, CA based NetSuite announced the acquisition of London based Venda for an undisclosed sum.  Since General Manager Andrew Lloyd’s arrival in January 2011, NetSuite has made several acquisitions to bolster its standing in the world of Matrix Commerce with OrderMotion in […]

Posted in Business, Featured Posts | Tagged acquisition, acquisitions, Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, CDO, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Revenue Officer, Chief Sales Officer, CIO, Cloud, Cloud Computing, CMO, commerce, Constellation Research, Digital Business, digital commerce, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Matrix Commerce, mergers, Mergers And Acquisitions, netsuite, News Analysis, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

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