NextGenCXP

Event Report: The Storify #CCE2014 TweetStream On #DigitalTransformation #DigitalBiz
By R "Ray" Wang on November 4, 2014
Constellation’s Connected Enterprise Brings The World Of Digital Transformation To Life At the 4th annual executive innovation summit, Constellation hosted over 200 early adopters, pioneers, and innovators in digital transformation at the Ritz Carlton Half Moon Bay. Digital transformation and business topics include: Consumerizaiton of IT Data to Decisions Digital Marketing Transformation Future of Work […]
Posted in Business | Tagged Apps Strategy, Big Data Business Models, bring-your-own-device, business strategy, business technology, Business Transformation, BYOD, CDO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, CoIT, CoIT and the New CSuite, Constellation Research, Data to Decisions, digital, Digital Business, Digital Disruption, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, Emerging Technologies, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, future of work, innovation, Matrix Commerce, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next Generation Customer Experience, NextGen, NextGenCXP, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, vendor strategy

Quips: Oracle Open World 2014 – Day 1 The Larry Keynote #OOW14
By R "Ray" Wang on September 29, 2014
Oracle Intends To Dominate Cloud From Silicon To Software Amidst a packed standing room only crowd at Moscone North, Founder, Executive Chairman, and CTO, Larry Ellison took to the stage to clarify Oracle’s company and cloud strategy. Key points from his keynote include how Oracle is: Committing to full upward compatibility of all its database, […]
Posted in Business, Featured Posts | Tagged #oow14, analytics, Apps Strategy, Big Data, Big Data Business Models, BigData, bring-your-own-device, Business Analytics, CDO, CEO, CFO, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud BPO, Cloud Computing, Cloud options, Cloud Wars, CMO, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, customer experience management, CXM, CXO, data streaming, Data to Decisions, Database, DBaaS, Digital Transformation, digitaltransformation, Engineered systems, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, erp, event report, future of work, middleware, nalytics, Next Gen CXP, NextGenCXP, OOW, Oracle Fusion Apps, Oracle Fusion Middleware, Oracle Open World, Oracle Partner Network, Quips, R "Ray" Wang;, rwang0, Software Insider, Software Vendors, SoftwareInsider, user conference, user event, vendor strategy

Event Report: Oracle Open World 2014 – Day 1 #OOW14
By R "Ray" Wang on September 28, 2014
Oracle Doubles Down On Cloud Messaging Amidst A World Shifting To Digital Transformation Over 60,000 physical attendees from 145 countries gather in San Francisco for the 2014 Oracle Open World. In addition, Oracle expects 2.1 million online attendees to join the live stream of one of the largest events in enterprise software. Amidst the […]
Posted in Business, Featured Posts | Tagged #oow14, analytics, Apps Strategy, Big Data, Big Data Business Models, BigData, bring-your-own-device, Business Analytics, CDO, CEO, CFO, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud BPO, Cloud Computing, Cloud options, Cloud Wars, CMO, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, customer experience management, CXM, CXO, data streaming, Data to Decisions, Database, DBaaS, Digital Transformation, digitaltransformation, Engineered systems, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, erp, event report, future of work, middleware, nalytics, Next Gen CXP, NextGenCXP, OOW, Oracle Fusion Apps, Oracle Fusion Middleware, Oracle Open World, Oracle Partner Network, R "Ray" Wang;, rwang0, Software Insider, Software Vendors, SoftwareInsider, user conference, user event, vendor strategy

Research Summary: Economic Trends Exacerbate Digital Business Disruption And Digital Transformation (The Futurist Framework Part 3)
By R "Ray" Wang on April 15, 2014
Constellation Applies A Futurist Framework To Guide 2014 Outlook and Beyond Constellation’s research team uses a tried and true futurist framework that looks at the political, economic, societal, technological, environmental and legislative (PESTEL) shifts ahead (see Figure 1). The PESTEL model is used to synthesize the major trends and provides guidance on how Constellation approaches […]
Posted in Featured Posts, Trends & Concepts | Tagged #techoptimization, 2014, analytics, Apps Strategy, business disruption, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Cloud, Cloud Computing, CMO, Constellation Research, Consumerization of IT, CustExp, Customer Experience, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, digital marketing, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, economics, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, future of work, Futurist, Futurist framework, Matrix Commerce, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, R "Ray" Wang;, Research Report, Research Summary, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy | 1 Response

Event Report: Marketo Moves From Revenue Management To Customer Engagement Platform #MKTGNation14
By R "Ray" Wang on April 13, 2014
Marketo Moves Beyond Revenue To Customer Engagement Platform A growing realization that funnels are dead again (and again) in sales, marketing, service, and commerce drives a big shift in the digital business disruption. In front of 6000 customers, prospects, influencers, and employees, Marketo’s CEO Phil Fernandez put to bed some myths about the mix of […]
Posted in Business | Tagged 2014, Apps Strategy, CDO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Marketing Officer, Chief Revenue Officer, CIO, Cloud, Cloud Computing, Constellation Research, CRM, customer engagement, Customer Experience, Digital Business, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Strategy, Digital Transformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, marketing, Marketing Automation, Marketing strategy, Marketo, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next Generation Customer Experience, NextGen, NextGenCXP, Phil Fernandez, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, user event, user group events, vendor strategy

Vertical Solutions Extends Customer Experience And Field Service Footprint With Three Partnerships
By R "Ray" Wang on April 7, 2014
Vertical Solutions Partnerships Showcase Why Complex Field Service Is A Critical Glue Between ERP and CRM In Improving Customer Experience Announced March 4th, 2014 at the Microsoft Convergence event, Vertical Solutions, made three significant partnerships with Blue Horseshoe Solutions, Cincom, and Vidcie. The Cincinatti, Ohio based customer experience software vendor provides cloud contact center […]
Posted in Business | Tagged 2014, Apps Strategy, Business Transformation, Chief Collaboration Officer, Chief Customer Officer, Chief information officer, Chief Sales Officer, Chief Service Officer, CIO, Cloud, CMO, Constellation Research, CRM, customer engagement, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, Customer Support, CXO, CXP, Digital Disruption, Digital Strategy, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Field service, microsoft, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft integration, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, partnerships, Post sales service, R "Ray" Wang;, rwang0, service, Software Insider, SoftwareInsider, supply chain, suppy chain management, vendor strategy, Vertical Solutions, Video | 1 Response

Event Report: #AdobeSummit Celebrates Digital Marketing From Creative To Commerce
By R "Ray" Wang on April 1, 2014
Market Leaders And Fast Followers Celebrate A Decade Of Digital Marketing Vision In 2004, Omniture founder Josh James, an avid skier, held the first Summit atop the Snowbird Ski Resort for 270 early adopters and converted. Fast forward eleven years to 2014, an estimated 7000 customers, partners, influencers, and prospects gathered at the Salt Palace […]
Posted in Business | Tagged 2014, adobe, Adobe Summit, analytics, Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, Big Data, BigData, Business Transformation, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, CMO, community platforms, Constellation Research, CRM, CustExp, customer engagement, Customer Experience, CXO, Design thinking, Digital Business, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, ECommerce, Elastic Path, engagement, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, event report, Identity, Intershop, marketing, Marketing Automation, Marketing strategy, mass personalization, Mass Personalization At Scale, Matrix Commerce, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, personalization, personalization at scale, R "Ray" Wang;, real-time, Right time, rwang0, sap, SAP Hybris, Software Insider, Software Vendors, SoftwareInsider, user group event, user strategy, vendor strategy, Vishal Sikka | 3 Responses

News Analysis: Gainsight Spring 2014 Release Targets Large Enterprises Making The Transition To #DigitalBiz
By R "Ray" Wang on March 24, 2014
Customer Success Management Pioneer Adds Key Functionality For March 2014 Release On March 18th, Mountain View, CA based Gainsight announced the Spring 2014 release of its customers success management platform. Led by CEO Nick Mehta, the cloud software vendor has received over $29M in funding from key investors such as Bain Capital, Battery Ventures, Capital […]
Posted in Technology / Software | Tagged 2014, Apps Strategy, Bain Capital, Battery Ventures, business intelligence, Business Outcomes, business performance management, Capital Innovators, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, CMO, collaboration, Constellation Research, Cultivation Capital, customer engagement, Customer Experience, Customer success, Customer Success Management, Customer Support, CXO, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Gainsight, InsideView, linkedin, News Analysis, Next Generation Customer Experience, NextGen, NextGenCXP, Nick Mehta, R "Ray" Wang;, recurring revenue, rwang0, SaaS, SaaS offensive, Service Source, Silicon Valley Bank, Software Insider, SoftwareInsider, Success management, Summit Partners, Totango, vendor strategy

Research Summary: Five Societal Shifts Showcase The Digital Divide Ahead (The Futurist Framework Part 2)
By R "Ray" Wang on March 7, 2014
Constellation Applies A Futurist Framework To Guide 2014 Outlook and Beyond Constellation’s research team uses a tried and true futurist framework that looks at the political, economic, societal, technological, environmental and legislative (PESTEL) shifts ahead (see Figure 1). The PESTEL model is used to synthesize the major trends and provides guidance on how Constellation approaches […]
Posted in Trends & Concepts | Tagged Access trumps ownership, analytics, Apps Strategy, Augmented Humanity, Big Data, Big Data Business Models, business disruption, Business Models, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, Consumerization of IT, creative class, Crowdsourcing, CustExp, Customer Experience, CXP, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, digital goods, digital marketing, Digital Marketing Transformation, Digital Strategy, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Five generations of digital, future, future of work, Futurist, Futurist framework, Generational and class warfare, Internet of Things, IoT, Mass Personalization At Scale, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, R "Ray" Wang 2014, R "Ray" Wang;, Research Report, Research Summary, Resentment and backlash towards Silicon Valley, rwang0, Sacrificing privacy for convenience, Software Insider, SoftwareInsider, sxsw, Technology Optimization, user strategy, vendor strategy

Sneak Peaks From Constellation’s Futurist Framework And 2014 Outlook On Digital Disruption
By R "Ray" Wang on February 24, 2014
Accelerated Pace of Change Creates the Perfect Storm for Dominating Digital Disruption The 2014 trends are out. The big predictions have been made. Yet what does it all mean as most organizations anticipate another unpredictable year? Since 2000, 52 percent of the companies in the Fortune 500 have either gone bankrupt, been acquired or ceased […]
Posted in Business, Featured Posts, Trends & Concepts | Tagged 2014, analytics, Apps Strategy, Augmented Humanity, Big Data, Big Data Business Models, BigData, business disruption, Business Models, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Cloud, Cloud Computing, CMO, Constellation Research, Consumerization of IT, CustExp, Customer Experience, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, digital marketing, Digital Marketing Transformation, Digital Strategy, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, future of work, Futurist, Futurist framework, Internet of Things, IoT, Mass Personalization At Scale, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, R "Ray" Wang 2014, R "Ray" Wang;, Research Report, Research Summary, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy | 1 Response