By R "Ray" Wang on January 7, 2014
Verint Adds to Vovici and Contact Center Assets To Expand Customer Engagement Offerings On January 6th, Melville, NY based Verint® Systems announced a $514M intent to acquire Sunnyvale, CA, KANA Software. Verint is a software vendor with a core in analytical software. Verint’s core offerings provide enterprise intelligence and security intelligence. The acquisition is significant […]
Posted in Business | Tagged $KANA, acquisition, acquisitions, Admiral, American Greetings, analytics, Apps Strategy, Avon, Bank Leumi, Barclays, Big Data, BigData, Broward County, business intelligence, Capital One, Carglass, Chase, Chesire West and Chester, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, Chief Service Officer, CIO, Citigroup, City of Boston, City of San Antonio, City of South Perth, City of Staffordshire, City of Toronto, Cloud, Comcast, Conrad, Constellation Research, Contact Center, Cox, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, customer service, CXP, Data to Decisions, Data2Decisions, Digital Business, Digital Disruption, Domestic and General HSBC, EFM, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Feedback Management, enterprise software, enterprise strategy, Foot Locker, Hanes Brands, Hyatt, ikea, ING, JCPenney, Kana Software, Macy's, Martha Stewart, mergers, Mergers And Acquisitions, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, o2, Priceline.com, Quest, R "Ray" Wang;, Redcats, rwang0, Sears, social business, Social CRM, Software Insider, SoftwareInsider, Standard Bank, Starwood, Talk Talk Group, Telekom Austria, Telus, Time Warner Cable, Tracfone, UK HM Revenue and Customs, USPS, vendor strategy, Verint, VHI, Virgin Mobile, VOC, vodafone, Voice of the Customer, Vovici, walmart
By James Governor on September 6, 2010
Folks have been clambering over themselves to praise the new 7 inch Samsung Tab after its launch at IFA last week, but I have been playing with Dell’s 5 inch screen entry in the tablet game for a month already, so I thought I should get a few notes down for context. Pros Display – […]
Posted in Trends & Concepts | Tagged android, Dell, dell streak, HTC, IFA, o2, samsung, Smartphone, Streak, tablet
By Tom Raftery on November 8, 2009
(Lack of) Sustainability in the mobile phone industry
View more documents from Tom Raftery.
I realised recently that although I have referred to the talk I gave in Barcelona on Mobile Sustainability (for the Mobile 2.0 conference) in a couple of posts I never talked about the talk directly here, so now it is time to redress […]
Posted in Featured Posts, Trends & Concepts | Tagged climate change, mobile sustainability, motorola, Nokia, o2, samsung, sony ericsson, Sustainability, telefonica, vodafone
