Amazon Rock Solid, Netflix Still Struggling With Customer Satisfaction
The latest results of the American Customer Satisfaction Index for retail and e-commerce show Amazon with a solid lead in customer satisfaction in both Internet retailing and across the entire department, discount and specialty retailer chain categories. Their score of 85 on the ACSI Index puts them ahead of Nordstrom (84), Target (81) and Kohl’s […]
Office Depot Deceptive Advertising
For being a netbook-fan I admit I am in the market for a super-slim lightweight laptop. The market has evolved, the current slimbooks are only slightly more expensive than netbooks, and I find the 13.3” screen size an ideal compromise between portability and straining my eyes with the tiny screens. So I was quite happy […]
