Dallas, we have a problem: Advisors struggling to deliver “Expertise-as-a-Service”
Consultants are supposed to be like doctors – they need to use the latest tools, technologies and knowledge at their disposal to help their clients
The raw truth about outsourcing: 83% of outsourcing customers would not go back, despite three-in-four failing to achieve value beyond cost
Most enterprises are pleased they moved into an outsourcing model, but have recognized they need to make significant changes to the way they manage their service provider relationships
Accenture de-emphasizes the term “outsourcing” – is this the final death knell for the O word?
Accenture’s dropping the term “outsourcing” from its strategy line is the most significant yet in terms of rebranding the outsourcing business
Outsourcers need better performers, not marketers
My friend Phil Fersht laments outsourcers are poor marketers. Marketing is easy if you are delivering standout solutions to customers. Amazon does not need brag too much because most customers have seen it has a track record of price reductions. It has averaged 2-3 reductions in AWS pricing – every year! So different from the […]
Its just a website. We’re not going to the moon.
Time (sub required) has a detailed story on the elite team that rescued the HealthCare.gov site. You can feel the intensity of the salvage project, the apolitical results-oriented approach while the mood all around the project was hostile, the relentless use of “stand up” meetings, the brainpower of A+ technicians many of who have helped […]
The Trend to Part-Timers, Freelancing, and Consultants Over Full-Time Employees
Offshoring, Outsourcing, the switch to freelancers instead of full-time employees, and all of the other ways big business wants to shed expenses at no apparent cost is a trend that’s well underway. Shortcuts all have a price of one kind or another. Usually that price is hidden from the bean counters that wanted to do […]
News Analysis: Mr. N R Narayana Murthy Returns To Infosys As Executive Chairman of the Board
Will There Be A Come Back For NRN and Infosys? Infosys announced on June 1st, 2013, that Mr. N R Narayana Murthy (NRN), the legendary co-founder of Infosys who retired in August 2011 as Chairman Emeritus, has been appointed by the board as Executive Chairman and a director. From the press release: Mr. N R […]
Outsourcing may be battered, bruised and vilified… so why is only a twentieth of enterprises planning to reduce it in 2013?
2013: A new dawn for a maturing outsourcing industry Make no bones about it: 2012 was a pretty dire year for the industry known as “outsourcing”. However, brand new data from our State of Outsourcing 2013 Study conducted with the support of KPMG, the largest-ever research survey focused on IT and business function outsourcing, clearly shows that […]
Talent Sourcing fool me twice, shame on me
McKinsey says we are already critically short of “data scientists” even as the hype about Big Data takes off. IBM goes even further and says we are short talent in every aspect of what Cognizant calls the SMAC stack (social, mobile, analytics and cloud). Around the world. If it feels like deja vu all over […]
Are YOU ready for dreamSource?
Today, we’re proud to announce the unveiling of what promises to be the ultimate sourcing showdown of leading enterprise buyers and providers… in Westchester County, New York, next Spring
