Virtual conference best practices: 2020 in review
Wow, it’s been over two months since my last post. I took a long break over the end of the year since there wasn’t a lot going on that inspired me to write, and we were in conference hiatus. Now that (virtual) conferences are ramping up again for 2021, I wanted to share some of […]
At Pegaworld
Pegasystems held Pegaworld in Pegorlando this week and a good show it was. I have always wondered about the difference between CRM (social and otherwise) and BPM or business process management so I was happy to attend. Both CRM and BPM deal with the interaction between the vendor and customer and each is involved in […]
