By R "Ray" Wang on June 3, 2020
K-12 Education Market Faces New Requirements The latest CDC guidelines highlight the major challenges administrators and educators have for reopening schools. The general principle – the more interactions, the longer interactions, the higher the risk of #COVID-19 spread. The CDC states that the risk of COVID-19 spread increases in school settings as follows: Lowest Risk: […]
Posted in Featured Posts, Technology / Software | Tagged #PostPandemic, #PostPandemicPlaybook, 2020, ambient experiences, apple, Apple Education, Apple Schoolwork, Artificial intelligence, best practices, big tech, CDO, CEO, change agents, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Technology Officer, CIO, Cloud, CMO, Constellation Research, COO, Coronavirus, COVID-19, Crowdsourcing, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Transformation, Digitize channels, disruptive business models, enterprise software, Future of 2020, global pandemic, Health and Safety, K-12 education, Mental health support, News Analysis, personalization, personalization at scale, Post Pandemic Playbook, public health, R "Ray" Wang;, remote learning, Reskilling and retraining, rwang0, Social injustice, Software Insider, SoftwareInsider, vendor strategy, work from home
By R "Ray" Wang on May 25, 2020
Contactless, Direct To Consumer, Buy Online Pickup Anywhere, Automation, and Subscription Ready Drive Post Pandemic Response Matrix Commerce analyzes the disruptive pressures influencing the commerce paradigm. Commerce faces rapidly changing business models and new payment options that are often misunderstood and poorly integrated. Matrix commerce (TM) means the fusing of demand signals and supply chains […]
Posted in Featured Posts, Technology / Software | Tagged #PostPandemic, #PostPandemicPlaybook, 2020, Accelerate payments, AI, ambient experiences, analytics, Artificial intelligence, automation, autonomous, B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, big tech, Business continuity planning, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud, Cloud push, CMO, commerce, Commerce Cloud, Constellation Research, contactless commerce, COO, Coronavirus, COVID-19, Crisis Communications, Crowdsourcing, CTO, Customer Experience, cybersecurity, Demand planning, digital, Digital acceleration, Digital Business, digital commerce, digital monetization, Digital Transformation, Digitize channels, direct to consumer, direct to consumer. pricing optimization, disruptive business models, Diversify supply chains, dynamic feedback loops, E-Commerce, enterprise, enterprise applications, enterprise apps, enterprise software, event driven architectures, events, Future of 2020, Gig economy capacity, global pandemic, Health and Safety, Marketing Automation, Matrix Commerce, Mental health support, microservices, open vs closed, Perception and communications, personalization, personalization at scale, Post Pandemic Playbook, precision decisions, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, Resiliency, Reskilling and retraining, rwang0, safety, salesforce.com, Social injustice, Software Insider, SoftwareInsider, subscription business models, Trust is THE currency, US vs China, vendor strategy, work from home, Work from home policies, World Economic Forum
By R "Ray" Wang on May 18, 2020
Understand The Key Priorities In A Post Pandemic Response Over the past seven weeks, Constellation Research, Inc. has fielded hundreds of calls from CXO’s about what to consider in the business and technology response to the coronavirus and Covid-19 fall out. The conversations with clients and the analysis from the research team have resulted in […]
Posted in Business, Featured Posts | Tagged #coroanvirus, #PostPandemic, #PostPandemicPlaybook, #WFH, 2020, Accelerate payments, AI, analytics, Artificial intelligence, automation, autonomous, B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, big tech, Business continuity planning, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud push, CMO, commerce, Constellation Research, contactless commerce, COO, Coronavirus, COVID-19, covid19, Crisis Communications, Crowdsourcing, CTO, cybersecurity, Demand planning, Digital acceleration, Digitize channels, direct to consumer. pricing optimization, Diversify supply chains, dynamic feedback loops, enterprise, enterprise applications, enterprise apps, enterprise software, event driven architectures, events, Future of 2020, Gig economy capacity, global pandemic, Health and Safety, Marketing Automation, Matrix Commerce, Mental health support, microservices, New leadership models, open vs closed, Perception and communications, personalization, personalization at scale, Playbook, Post Pandemic Playbook, precision decisions, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, Remote employee toolkits, Resiliency, Reskilling and retraining, rwang0, safety, Social injustice, Software Insider, SoftwareInsider, subscription business models, Trust is THE currency, US vs China, vendor strategy, work from home, Work from home policies, World Economic Forum
By R "Ray" Wang on December 20, 2017
Relevance And Value Lead The Inquiries About SAP From the criticism about indirect access to SAP Leonardo, the 2017 SAP landscape has been both gut-wrenching and transformational for clients. Rounded out by conversations at Americas’ SAP Users’ Group (ASUG), SAP Australia User Group (SAUG) and UK and Ireland SAP User Group (UKISUG) events, the top […]
Posted in Business, Featured Posts, Technology / Software | Tagged 017, AI, anticipatory analytics, Apps Strategy, Artificial intelligence, Augmented Humanity, Big Ideas, BigData, Business Transformation, cadence, CDO, CEO, CEP, channels, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, cognitive reckoning, collaboration, Constellation Research, content, context, CTO, CustExp, Customer Experience, customer experience management, CX, Data Driven, data governance, data stewardship, Data to Decisions, digital, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disrupting digital, Disrupting Digital Business, E-Commerce, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, machine learning, Mass Personalization At Scale, Matrix Commerce, Monday’s Musings, personalization, personalization at scale, R “Ray” Wang;, Research Report, rwang0, Software Insider, SoftwareInsider, value exchange |
By R "Ray" Wang on January 5, 2014
Consumer Trends Often Lead The Enterprise Space The Consumer Electronics Show begins Tuesday, January 7th, 2014 in Las Vegas. Dubbed consumer tech’s largest event, Constellation expects to see a few big things for #CES14. In fact, digital disruption is alive and well. The five forces of consumer tech: social, mobile, cloud, big data and video […]
Posted in Technology / Software | Tagged #CES14, #CES2014, 3D printing, Apps Strategy, CES, Constellation Research, Consumer Tech, Consumerization of IT, context, context marketing, Digital Business, Digital Disruption, Digital Divide, digital goods, Digital Strategy, enterprise apps, Enterprise apps strategy, enterprise software, Internet of Things, M2M, Maker movement, mass personalization, personalization, personalization at scale, Quips, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Tech Ecosystem, TV
By Jeff Nolan on December 5, 2012
Paul Greenberg recently wrote about the phenomena of companies declaring themselves to be focused on customer experience, and graciously giving them the opportunity to put up or shut up. Get Satisfaction was referenced in the esteemed list of companies who are at the forefront of this trend and I am here today to take care […]
Posted in Featured Posts, Technology / Software | Tagged Customer Experience, customer relationship management, CXM, Paul Greenberg, personalization |
By Steve Mann on June 23, 2010
Can someone please point me to all those great personalized B2B web sites? You know the ones… they kinda ask you as you hit the home page who you are, gather some basic demographics/firmographics and then proceed to customize the content experience for you so you’re more likely to find what you need. I get […]
Posted in Business | Tagged communication, enterprise software, marketing, marketing science, microsoft, oracle, personalization, sap
