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Strategic communications: From self-delusion to listening carefully

Strategic communications: From self-delusion to listening carefully

By Michael Krigsman on June 14, 2013

Conventional wisdom and research studies both say that communication is necessary to gain successful project outcomes. However, some (too many) executives use their public relations and communications departments as a megaphone to broadcast one-way directives in the name of “dialog.” This behavior represents self-delusion and not genuine communication.   A Project Management Institute (PMI) study […]

Posted in Business, Featured Posts | Tagged Change Management, communication, PMI, Project Management Institute

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