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Coronavirus cruelly exposes the fragility of the offshore outsourcing industry: Will clients trust all their eggs in one basket again when this is over?

Coronavirus cruelly exposes the fragility of the offshore outsourcing industry: Will clients trust all their eggs in one basket again when this is over?

By Phil Fersht on April 14, 2020

The outsourcing industry is fast-becoming be the first vital piece of the global economy to come under the microscope as nations, businesses, and societies try to build a blueprint for what the post-coronavirus economy may look like. India and Russia, in particular, are now being widely seen to have the slowest response to the coronavirus […]

Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), COVID-19, IT Outsourcing / IT Services, Policy and Regulations

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