Priceline.com

News Analysis: Verint Announces Intent To Acquire Kana For $514M
By R "Ray" Wang on January 7, 2014
Verint Adds to Vovici and Contact Center Assets To Expand Customer Engagement Offerings On January 6th, Melville, NY based Verint® Systems announced a $514M intent to acquire Sunnyvale, CA, KANA Software. Verint is a software vendor with a core in analytical software. Verint’s core offerings provide enterprise intelligence and security intelligence. The acquisition is significant […]
Posted in Business | Tagged $KANA, acquisition, acquisitions, Admiral, American Greetings, analytics, Apps Strategy, Avon, Bank Leumi, Barclays, Big Data, BigData, Broward County, business intelligence, Capital One, Carglass, Chase, Chesire West and Chester, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, Chief Service Officer, CIO, Citigroup, City of Boston, City of San Antonio, City of South Perth, City of Staffordshire, City of Toronto, Cloud, Comcast, Conrad, Constellation Research, Contact Center, Cox, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, customer service, CXP, Data to Decisions, Data2Decisions, Digital Business, Digital Disruption, Domestic and General HSBC, EFM, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Feedback Management, enterprise software, enterprise strategy, Foot Locker, Hanes Brands, Hyatt, ikea, ING, JCPenney, Kana Software, Macy's, Martha Stewart, mergers, Mergers And Acquisitions, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, o2, Priceline.com, Quest, R "Ray" Wang;, Redcats, rwang0, Sears, social business, Social CRM, Software Insider, SoftwareInsider, Standard Bank, Starwood, Talk Talk Group, Telekom Austria, Telus, Time Warner Cable, Tracfone, UK HM Revenue and Customs, USPS, vendor strategy, Verint, VHI, Virgin Mobile, VOC, vodafone, Voice of the Customer, Vovici, walmart

Research Report: How The Five Pillars Of Consumer Tech Influence Enterprise Innovation
By R "Ray" Wang on October 4, 2010
Most Enterprise Software Vendors Fail To Deliver Innovation Despite hundreds of billions wasted on failed research and development projects, most market influencers would agree that enterprise software vendors have produced a dearth of innovation over the past decade. Vendors often cite UI re-skins, major functionality additions, integration of acquisitions, technology re-platforms, and weak attempts at […]
Posted in Business, Featured Posts | Tagged Amazon, analytics, Apps Strategy, Attensity, Baidu, Business Analytics, business intelligence, Cisco, citrix, Classmates.com, Consumer Tech, Craigstlist.org, eBay, enterprise software, enterprise strategy, Facebook, Four S's of Enterprise Class Acceptance, google, IBM Smart Camp, idc, Information Week, Information Week 500, innovation, Intacct, Internet of Things, Jive, linkedin, lithium, Meebo, microsoft, mobile, Monday's Musings, netsuite, next gen, next gen apps, next gen cio, next gen CIO's, next gen CIO’s, next gen enterprise, next gen IT leaders, next generation, Next generation apps, NexTag, NextGen, Orkut, plexsystems, Priceline.com, Rackspace, Research Report, RightNow, rwang0, SAFE, salesforce.com, scalable, SCRM, secure, Shopping.com, Shopzilla, skype, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, Social Media, Streetline Networks, sustainable, Target.com, Twitter, Unified Communications, vendor strategy, Video, Walmart.com, workday, Yahoo, YouTube