By R "Ray" Wang on May 25, 2020
Contactless, Direct To Consumer, Buy Online Pickup Anywhere, Automation, and Subscription Ready Drive Post Pandemic Response Matrix Commerce analyzes the disruptive pressures influencing the commerce paradigm. Commerce faces rapidly changing business models and new payment options that are often misunderstood and poorly integrated. Matrix commerce (TM) means the fusing of demand signals and supply chains […]
Posted in Featured Posts, Technology / Software | Tagged #PostPandemic, #PostPandemicPlaybook, 2020, Accelerate payments, AI, ambient experiences, analytics, Artificial intelligence, automation, autonomous, B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, big tech, Business continuity planning, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud, Cloud push, CMO, commerce, Commerce Cloud, Constellation Research, contactless commerce, COO, Coronavirus, COVID-19, Crisis Communications, Crowdsourcing, CTO, Customer Experience, cybersecurity, Demand planning, digital, Digital acceleration, Digital Business, digital commerce, digital monetization, Digital Transformation, Digitize channels, direct to consumer, direct to consumer. pricing optimization, disruptive business models, Diversify supply chains, dynamic feedback loops, E-Commerce, enterprise, enterprise applications, enterprise apps, enterprise software, event driven architectures, events, Future of 2020, Gig economy capacity, global pandemic, Health and Safety, Marketing Automation, Matrix Commerce, Mental health support, microservices, open vs closed, Perception and communications, personalization, personalization at scale, Post Pandemic Playbook, precision decisions, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, Resiliency, Reskilling and retraining, rwang0, safety, salesforce.com, Social injustice, Software Insider, SoftwareInsider, subscription business models, Trust is THE currency, US vs China, vendor strategy, work from home, Work from home policies, World Economic Forum
By R "Ray" Wang on May 18, 2020
Understand The Key Priorities In A Post Pandemic Response Over the past seven weeks, Constellation Research, Inc. has fielded hundreds of calls from CXO’s about what to consider in the business and technology response to the coronavirus and Covid-19 fall out. The conversations with clients and the analysis from the research team have resulted in […]
Posted in Business, Featured Posts | Tagged #coroanvirus, #PostPandemic, #PostPandemicPlaybook, #WFH, 2020, Accelerate payments, AI, analytics, Artificial intelligence, automation, autonomous, B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, big tech, Business continuity planning, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud push, CMO, commerce, Constellation Research, contactless commerce, COO, Coronavirus, COVID-19, covid19, Crisis Communications, Crowdsourcing, CTO, cybersecurity, Demand planning, Digital acceleration, Digitize channels, direct to consumer. pricing optimization, Diversify supply chains, dynamic feedback loops, enterprise, enterprise applications, enterprise apps, enterprise software, event driven architectures, events, Future of 2020, Gig economy capacity, global pandemic, Health and Safety, Marketing Automation, Matrix Commerce, Mental health support, microservices, New leadership models, open vs closed, Perception and communications, personalization, personalization at scale, Playbook, Post Pandemic Playbook, precision decisions, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, Remote employee toolkits, Resiliency, Reskilling and retraining, rwang0, safety, Social injustice, Software Insider, SoftwareInsider, subscription business models, Trust is THE currency, US vs China, vendor strategy, work from home, Work from home policies, World Economic Forum
By R "Ray" Wang on April 13, 2020
Understand The Key Priorities In A Post Pandemic Response Over the past three weeks, Constellation Research, Inc. has fielded hundreds of calls from CXO’s about what to consider in the business and technology response to the coronavirus and Covid-19 fall out. In fact, on Friday April 3rd, Constellation convened a conversation with more than 40 […]
Posted in Trends & Concepts | Tagged #coroanvirus, #PostPandemic, #PostPandemicPlaybook, #WFH, 2020, AI, analytics, Artificial intelligence, automation, autonomous, B2B, B2C, best practices, big tech, Business continuity planning, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud push, CMO, Constellation Research, COO, Coronavirus, COVID-19, covid19, Crisis Communications, Crowdsourcing, CTO, cybersecurity, Digital acceleration, enterprise, enterprise applications, enterprise apps, enterprise software, events, Future of 2020, Gig economy capacity, global pandemic, Health and Safety, Marketing Automation, Mental health support, New leadership models, open vs closed, Perception and communications, personalization at scale, Playbook, Post Pandemic Playbook, precision decisions, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, Remote employee toolkits, Resiliency, Reskilling and retraining, rwang0, safety, Social injustice, Software Insider, SoftwareInsider, Trust is THE currency, US vs China, vendor strategy, work from home, Work from home policies, World Economic Forum
By R "Ray" Wang on March 23, 2020
Big Tech Steps Up To Support The “War” Effort Over the past two-weeks, the tech community has sought different ways to assist with the battle against Covid-19. Efforts range from free usage of product, cash assistance, donations, and product innovations. Here’s a short run down of some highlighted announcements: IBM, The White House, and Department […]
Posted in Business, Featured Posts, Technology / Software | Tagged #coronapocalypse, 2020, apple, Apple Siri, Artificial intelligence, B2B, B2C, best practices, big tech, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, CMO, Constellation Research, COO, Coronavirus, COVID-19, covid19, Crisis Communications, CTO, enterprise, enterprise applications, enterprise apps, enterprise software, events, Facebook, Future of 2020, global pandemic, Health and Safety, ibm, IBM Summit, Marketing Automation, open vs closed, personalization at scale, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, rwang0, servicenow, Social injustice, Software Insider, SoftwareInsider, super computing, US vs China, vendor strategy, zoom
By R "Ray" Wang on March 7, 2020
Data In Early Case Fatality Rates Are Naturally Biased To Show Massive Fatality While there’s nothing wrong with an abundance of caution for high case fatality rates we are seeing for the COVID-19 coronavirus, the data is not accurate. We keep hearing 3.5% or 4% of the population is going to die. Why is the […]
Posted in Business, Featured Posts, Startup Lessons, Technology / Software, Trends & Concepts | Tagged 2020, Artificial intelligence, B2B, B2C, best practices, big tech, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, CMO, Constellation Research, COO, Coronavirus, COVID-19, Crisis Communications, CTO, enterprise, enterprise applications, enterprise apps, enterprise software, events, Future of 2020, global pandemic, Health and Safety, Marketing Automation, open vs closed, personalization at scale, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, rwang0, Social injustice, Software Insider, SoftwareInsider, US vs China, vendor strategy, World Economic Forum
By R "Ray" Wang on March 1, 2020
Event Organizers Must Exercise An Abundance Of Caution Source: Constellation Research, Inc. Ambient Experience Summit 2020 Atlanta Amidst the backdrop of coronavirus fears and the spread of COVID-19, event organizers must make the tough decisions on whether or not to host their events or cancel. The decisions are not easy to make Given the lack […]
Posted in Business, Featured Posts | Tagged 2020, Artificial intelligence, B2B, B2C, best practices, big tech, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, CMO, Constellation Research, COO, Coronavirus, COVID-19, Crisis Communications, CTO, enterprise, enterprise applications, enterprise apps, enterprise software, events, Future of 2020, global pandemic, Health and Safety, Marketing Automation, open vs closed, personalization at scale, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, rwang0, Social injustice, Software Insider, SoftwareInsider, US vs China, vendor strategy, World Economic Forum
By R "Ray" Wang on December 23, 2014
Digital Strategy From The Analysts At Constellation Research Constellation’s year end checklist offers suggestions designed to enable you to take control of your digital strategy in 2015. Consider these actions to ensure you dominate digital disruption in the new year. 1. Matrix Commerce: Scrub your data By Guy Courtin When it comes to Matrix Commerce, […]
Posted in Business, Featured Posts | Tagged 2015, Apps Strategy, Augmented Humanity, Authentic, Authentic Business, best of breed, best practices, Big Data, Big Data Business Models, BigData, bring-your-own-device, Business Analytics, business strategy, Business Transformation, BYOD, CEO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, Cloud options, CMO, CoIT, CoIT and the New CSuite, collaboration, collaboration software, Constellation Research, Corporate Strategy, CTO, CustExp, customer engagement, Customer Experience, customer service, Customer Support, CXM, CXO, CXP, Data to Decisions, Data2Decisions, digital, Digital Business, digital commerce, Digital Disruption, Digital DNA, Digital identity, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, E-Commerce, e-Signature, early adoptions, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, future of work, HR, innovation, IT Strategy, journey maps, marketing, Marketing Automation, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next generation apps, Privacy, Privacy Rights, Private Cloud, Private Clouds, public cloud, R "Ray" Wang;, rwang0, safety, safety and privacy, Software Insider, SoftwareInsider, strategy, supply chain, trends, User Experience, user strategy, vendor strategy
By R "Ray" Wang on December 27, 2013
Every Brand Should Have A Plan For A Data Breach The confluence of centralized personally identifiable information, reliance on digital channels, ease of hacking of magnetic stripes, and the application of the Willy Sutton rule ( a.k.a. you rob banks because that’s where the money is) improve the odds that many organizations will face a […]
Posted in Business, Featured Posts | Tagged Apps Strategy, best practices, Big Data, BigData, business strategy, Business Transformation, Chief Customer Officer, Chief executive officer, Chief Marketing Officer, CMO, Crisis Communications, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, customer service, customer service; -business, CXP, Cyber security, data breach, data privacy, Digital Business, Digital Disruption, Digital Divide, Digital identity, digital marketing, Digital Strategy, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Identity, Identity management, Infosecurity, Leadership, marketing, Marketing strategy, Marshall's, Next Gen Customer Experience, Next Gen CXP, Privacy, Privacy Rights, R "Ray" Wang;, rwang0, security, social business, Social Media, Software Insider, SoftwareInsider, Target, TJ Maxx, TJX, vendor strategy |
By R "Ray" Wang on July 23, 2013
Forward And Commentary Constellation Research keynoted at Ping Identity’s Cloud Identity Summit 2013 in July. Gathered in front of the Identerati, an Identity Manifesto was presented. The research behind that manifesto has been summarized here in this summary. The final big idea research report will offer insight into four of Constellation’s primary research themes, the […]
Posted in Featured Posts, Technology / Software | Tagged #CIS2013, Apps Strategy, B2B, B2B E-commerce, B2B market strategy, B2C, B2C E-commerce, business strategy, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief Security Officer, CIO, Cloud, Cloud Computing, Cloud Identity Summit, CMO, Constellation Research, Consumerization of IT, Corporate Digital Divide, Corporate Strategy, Corporate Vision, Corporate Vision And Strategy, CRM, customer engagement, Customer Experience, customer relationship management (CRM), CXP, Digital Business, Digital Divide, Digital identity, disruptive, disruptive business models, disruptive technologies, Disruptive technology, E-Commerce, E-commerce survey, ECommerce, Engagement Apps, enterprise strategy, future of business, future of work, Identerati, Identity, Identity management, Identity Systems, Matrix Commerce, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGenCXP, Ping Identity, Privacy, Privacy Rights, R "Ray" Wang;, Research Report, Research Summary, rwang0, Software Insider, SoftwareInsider, Speaker Notes
By R "Ray" Wang on January 16, 2012
Public Outrage Grows Over Lax Privacy Polices At Popular Social Networking Sites Recent actions by social networking leaders in the market place have brought new attention to a user’s privacy rights. Despite the fact that these sites provide a freemium service to users, abuse and arrogance of a user’s privacy rights combined with user ignorance […]
Posted in Featured Posts, Technology / Software | Tagged B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, Big Data, bill of rights, Chief Collaboration Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, CHRO, CIO, collaboration software, Constellation Research, COO, customer bill of rights, Digital identity, disruptive, disruptive technologies, Disruptive technology, early adopters, Electronic Privacy, Emerging Technologies, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, EU, Facebook, Federal Trade Commission, future of work, google, GooglePlus, Identity management, linkedin, Matrix Commerce, Monday's Musings, Next Gen Customer, Privacy, Privacy Rights, R "Ray" Wang;, rwang0, social business, Social Business Software, social business strategist, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, vendor strategy |
