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News Analysis: Salesforce Commerce Cloud Quick Start Addresses Post Pandemic Requirements

News Analysis: Salesforce Commerce Cloud Quick Start Addresses Post Pandemic Requirements

By R "Ray" Wang on May 25, 2020

Contactless, Direct To Consumer, Buy Online Pickup Anywhere, Automation, and Subscription Ready Drive Post Pandemic Response Matrix Commerce analyzes the disruptive pressures influencing the commerce paradigm. Commerce faces rapidly changing business models and new payment options that are often misunderstood and poorly integrated. Matrix commerce (TM) means the fusing of demand signals and supply chains […]

Posted in Featured Posts, Technology / Software | Tagged #PostPandemic, #PostPandemicPlaybook, 2020, Accelerate payments, AI, ambient experiences, analytics, Artificial intelligence, automation, autonomous, B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, big tech, Business continuity planning, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud, Cloud push, CMO, commerce, Commerce Cloud, Constellation Research, contactless commerce, COO, Coronavirus, COVID-19, Crisis Communications, Crowdsourcing, CTO, Customer Experience, cybersecurity, Demand planning, digital, Digital acceleration, Digital Business, digital commerce, digital monetization, Digital Transformation, Digitize channels, direct to consumer, direct to consumer. pricing optimization, disruptive business models, Diversify supply chains, dynamic feedback loops, E-Commerce, enterprise, enterprise applications, enterprise apps, enterprise software, event driven architectures, events, Future of 2020, Gig economy capacity, global pandemic, Health and Safety, Marketing Automation, Matrix Commerce, Mental health support, microservices, open vs closed, Perception and communications, personalization, personalization at scale, Post Pandemic Playbook, precision decisions, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, Resiliency, Reskilling and retraining, rwang0, safety, salesforce.com, Social injustice, Software Insider, SoftwareInsider, subscription business models, Trust is THE currency, US vs China, vendor strategy, work from home, Work from home policies, World Economic Forum

The Matrix Commerce Post Pandemic Playbook #COVID19

The Matrix Commerce Post Pandemic Playbook #COVID19

By R "Ray" Wang on May 18, 2020

Understand The Key Priorities In A Post Pandemic Response Over the past seven weeks, Constellation Research, Inc. has fielded hundreds of calls from CXO’s about what to consider in the business and technology response to the coronavirus and Covid-19 fall out. The conversations with clients and the analysis from the research team have resulted in […]

Posted in Business, Featured Posts | Tagged #coroanvirus, #PostPandemic, #PostPandemicPlaybook, #WFH, 2020, Accelerate payments, AI, analytics, Artificial intelligence, automation, autonomous, B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, big tech, Business continuity planning, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud push, CMO, commerce, Constellation Research, contactless commerce, COO, Coronavirus, COVID-19, covid19, Crisis Communications, Crowdsourcing, CTO, cybersecurity, Demand planning, Digital acceleration, Digitize channels, direct to consumer. pricing optimization, Diversify supply chains, dynamic feedback loops, enterprise, enterprise applications, enterprise apps, enterprise software, event driven architectures, events, Future of 2020, Gig economy capacity, global pandemic, Health and Safety, Marketing Automation, Matrix Commerce, Mental health support, microservices, New leadership models, open vs closed, Perception and communications, personalization, personalization at scale, Playbook, Post Pandemic Playbook, precision decisions, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, Remote employee toolkits, Resiliency, Reskilling and retraining, rwang0, safety, Social injustice, Software Insider, SoftwareInsider, subscription business models, Trust is THE currency, US vs China, vendor strategy, work from home, Work from home policies, World Economic Forum

Why Every Organization Must Build A Post Pandemic Playbook #COVID19 #CoronaVirus

Why Every Organization Must Build A Post Pandemic Playbook #COVID19 #CoronaVirus

By R "Ray" Wang on April 13, 2020

Understand The Key Priorities In A Post Pandemic Response Over the past three weeks, Constellation Research, Inc. has fielded hundreds of calls from CXO’s about what to consider in the business and technology response to the coronavirus and Covid-19 fall out.  In fact, on Friday April 3rd, Constellation convened a conversation with more than 40 […]

Posted in Trends & Concepts | Tagged #coroanvirus, #PostPandemic, #PostPandemicPlaybook, #WFH, 2020, AI, analytics, Artificial intelligence, automation, autonomous, B2B, B2C, best practices, big tech, Business continuity planning, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud push, CMO, Constellation Research, COO, Coronavirus, COVID-19, covid19, Crisis Communications, Crowdsourcing, CTO, cybersecurity, Digital acceleration, enterprise, enterprise applications, enterprise apps, enterprise software, events, Future of 2020, Gig economy capacity, global pandemic, Health and Safety, Marketing Automation, Mental health support, New leadership models, open vs closed, Perception and communications, personalization at scale, Playbook, Post Pandemic Playbook, precision decisions, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, Remote employee toolkits, Resiliency, Reskilling and retraining, rwang0, safety, Social injustice, Software Insider, SoftwareInsider, Trust is THE currency, US vs China, vendor strategy, work from home, Work from home policies, World Economic Forum

News Analysis: Tech Vendors Takes On #Coronavirus

News Analysis: Tech Vendors Takes On #Coronavirus

By R "Ray" Wang on March 23, 2020

Big Tech Steps Up To Support The “War” Effort Over the past two-weeks, the tech community has sought different ways to assist with the battle against Covid-19.  Efforts range from free usage of product, cash assistance, donations, and product innovations.  Here’s a short run down of some highlighted announcements: IBM, The White House, and Department […]

Posted in Business, Featured Posts, Technology / Software | Tagged #coronapocalypse, 2020, apple, Apple Siri, Artificial intelligence, B2B, B2C, best practices, big tech, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, CMO, Constellation Research, COO, Coronavirus, COVID-19, covid19, Crisis Communications, CTO, enterprise, enterprise applications, enterprise apps, enterprise software, events, Facebook, Future of 2020, global pandemic, Health and Safety, ibm, IBM Summit, Marketing Automation, open vs closed, personalization at scale, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, rwang0, servicenow, Social injustice, Software Insider, SoftwareInsider, super computing, US vs China, vendor strategy, zoom

Personal Log: Understanding Case Fatality Rates For #COVID19 #CoronaVirus

Personal Log: Understanding Case Fatality Rates For #COVID19 #CoronaVirus

By R "Ray" Wang on March 7, 2020

Data In Early Case Fatality Rates Are Naturally Biased To Show Massive Fatality While there’s nothing wrong with an abundance of caution for high case fatality rates we are seeing for the COVID-19 coronavirus, the data is not accurate. We keep hearing 3.5% or 4% of the population is going to die. Why is the […]

Posted in Business, Featured Posts, Startup Lessons, Technology / Software, Trends & Concepts | Tagged 2020, Artificial intelligence, B2B, B2C, best practices, big tech, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, CMO, Constellation Research, COO, Coronavirus, COVID-19, Crisis Communications, CTO, enterprise, enterprise applications, enterprise apps, enterprise software, events, Future of 2020, global pandemic, Health and Safety, Marketing Automation, open vs closed, personalization at scale, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, rwang0, Social injustice, Software Insider, SoftwareInsider, US vs China, vendor strategy, World Economic Forum

Best Practices: Hosting Events In The Age Of #Coronavirus (COVID-19)

Best Practices: Hosting Events In The Age Of #Coronavirus (COVID-19)

By R "Ray" Wang on March 1, 2020

Event Organizers Must Exercise An Abundance Of Caution Source: Constellation Research, Inc. Ambient Experience Summit 2020 Atlanta Amidst the backdrop of coronavirus fears and the spread of COVID-19, event organizers must make the tough decisions on whether or not to host their events or cancel.  The decisions are not easy to make  Given the lack […]

Posted in Business, Featured Posts | Tagged 2020, Artificial intelligence, B2B, B2C, best practices, big tech, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, CMO, Constellation Research, COO, Coronavirus, COVID-19, Crisis Communications, CTO, enterprise, enterprise applications, enterprise apps, enterprise software, events, Future of 2020, global pandemic, Health and Safety, Marketing Automation, open vs closed, personalization at scale, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, rwang0, Social injustice, Software Insider, SoftwareInsider, US vs China, vendor strategy, World Economic Forum

Some Non-Predictions for 2015

Some Non-Predictions for 2015

By Michael Fauscette on January 7, 2015

It’s that time of new year when you get deluged with analysts / bloggers predictions and prognostications. I join in most years, and of course there’s the IDC predictions process to contend with as well. This year I swore that I was skipping it. I’ve already done the new IDC “Futurescape” document and webcast with my […]

Posted in Featured Posts, Trends & Concepts | Tagged 2015, applications, Big Data, Business, Cloud, CX, data, ESN, mobile, net neutrality, platform, predictions, Privacy, security, Social, strategy, technology

Trends: 9 Actions to Consider Before 2015 For Digital Transformation

Trends: 9 Actions to Consider Before 2015 For Digital Transformation

By R "Ray" Wang on December 23, 2014

Digital Strategy From The Analysts At Constellation Research Constellation’s year end checklist offers suggestions designed to enable you to take control of your digital strategy in 2015. Consider these actions to ensure you dominate digital disruption in the new year. 1. Matrix Commerce: Scrub your data By Guy Courtin When it comes to Matrix Commerce, […]

Posted in Business, Featured Posts | Tagged 2015, Apps Strategy, Augmented Humanity, Authentic, Authentic Business, best of breed, best practices, Big Data, Big Data Business Models, BigData, bring-your-own-device, Business Analytics, business strategy, Business Transformation, BYOD, CEO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, Cloud options, CMO, CoIT, CoIT and the New CSuite, collaboration, collaboration software, Constellation Research, Corporate Strategy, CTO, CustExp, customer engagement, Customer Experience, customer service, Customer Support, CXM, CXO, CXP, Data to Decisions, Data2Decisions, digital, Digital Business, digital commerce, Digital Disruption, Digital DNA, Digital identity, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, E-Commerce, e-Signature, early adoptions, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, future of work, HR, innovation, IT Strategy, journey maps, marketing, Marketing Automation, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next generation apps, Privacy, Privacy Rights, Private Cloud, Private Clouds, public cloud, R "Ray" Wang;, rwang0, safety, safety and privacy, Software Insider, SoftwareInsider, strategy, supply chain, trends, User Experience, user strategy, vendor strategy

Transforming Data into Action - Part 3

Transforming Data into Action – Part 3

By Michael Fauscette on December 3, 2014

In part three of the series we will focus on sources of data beyond in-house transaction data and data collected from social listening, and the impact of the Internet and Cloud Computing on both the distribution of data and the business models that are evolving around that data. Data brokers, that is, companies that aggregate […]

Posted in Business, Featured Posts, Technology / Software | Tagged abn amro, Attensity, BFSI, Big Blue, Big Data, brokers, Cloud, Cloud Computing, DaaS, data, data2action, DataSift, EU, Gnip, ibm, microsoft, oracle, Privacy, socbiz, Social, Twitter, US

Technology for Good – episode thirty four with Salesforce’s John Tascheck

Technology for Good – episode thirty four with Salesforce’s John Tascheck

By Tom Raftery on October 19, 2014

Welcome to episode thirty four of the Technology for Good hangout. In this week’s episode our guest was SalesForce SVP of Strategy, John Taschek. John and I are both longtime members of the Enterprise Irregulars, but this was the first time John and I had had a conversation outside of email! Some of the more […]

Posted in Technology / Software | Tagged #df14, apps, climate, Comms, Electricity 2.0, GreenMonkTV, Hardware, Internet of Things, IoT, John Taschek, mobility, Open source, Privacy, salesforce.com, security, Sustainability, wearables

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