SAP acquiring @Signavio into Business Process Intelligence unit
I first met Signavio CEO Gero Decker in 2008, when he was a researcher at Hasso Platner Institut and emailed me about promoting their BPMN poster — a push to have BPMN (then version 1.1) recognized as a standard for process modeling. I attended the academic BPM conference in Milan that year but Gero wasn’t […]
The Holy Grail of the Repeatable Sales Process: Is Repeatability Enough?
Most of us are familiar with Mark Leslie’s classic Sales Learning Curve and its implications for building the early salesforce at an enterprise startup. In short, it argues that too many startups put “the pedal to the metal” on sales hiring too early – before they have enough knowledge, process, and infrastructure in place – […]
Breaking "Things" into Smaller Pieces
One of the byproducts of the Internet is a phenomenon that is impacting all sorts of things, the trend of breaking things into smaller and smaller pieces, dramatically changing the subsequent consumption models. The ability to connect everything using the Internet opened up new business / economic models, new ways of working, new ways to […]
Weekend Process: Conference Tea and Coffee Service
My blogging has been pretty sparse lately, really just conference blogging, although I have a lot of good posts about products and ideas that are half-finished. I also like to occasionally post about some process that I experience that’s either really good or really bad, and will try to get to those on a weekend […]
Leveraging Innovation Management for Competitive Advantage
If you’re coming to CRM Evolution next week in NYC, you might notice that one of the sessions I’m doing matches the title of this post. Of course this isn’t the first post I’ve done on innovation, this one, for…
Beyond The Three V’s of Big Data – Viscosity and Virality
Revisiting the Three V’s of Big Data It’s time to revisit that original post from July 4th, 2011 post on the the Three V’s of big data. Here’s the recap: Traditionally, big data describes data that’s too large for existing systems to process. Over the past three years, experts and gurus in the space have […]
Innovation Management
I titled the post “Innovation Management”, but I intend to focus as much on the activity as on the underlying system. While innovation management is the name we use in our just released Social Business Taxonomy (IDC Doc #230541, currently subscription required, but shortly will be posted here). I’m a little wary of using “management” […]
Accounts Payable, The Role of Process, The CustomerNever Think Bloodless
As anyone who knows me, knows (me), I speak at a lot of conferences. I get the opportunity – and never see it as anything less than a true “thank you” opportunity – to put out my sometimes saw-toothed thoughts in front of hundreds of thousands of people a year – and they often genuinely […]
It’s a Connected World
This blog’s overriding interest is in the use of Web technologies to connect people in business. As we start to wrap up another year, I’d like to draw your attention to a couple of useful resources that show how connected…
Simple errors and big consequences, same procedure as always.
Hat tip to Eapen Thomas who pointed me to this year’s commencement speech at Stanford’s School of Medicine given by Atul Gawande. Here is an excerpt of what he told the graduating class: We’ve been obsessed in medicine with having…
