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Research and statistics

RightNow: Analyzing the 'Cloud Services Agreement'

RightNow: Analyzing the ‘Cloud Services Agreement’

By Michael Krigsman on March 15, 2010

Cloud-based CRM vendor, RightNow, recently released new service that are not revolutionary but do challenge other vendors to simplify pricing / licensing terms and conditions.

Posted in Business | Tagged and SOA, CIO issues, CRM, interview, IT extinction, PaaS, Research and statistics, SaaS, Vendor relationships, Video interview

ERP failure: New research and statistics

ERP failure: New research and statistics

By Michael Krigsman on February 3, 2010

Panorama Consulting today released results of a study comparing gaps between customer expectations and actual results achieved on ERP projects.

Posted in Business | Tagged CIO issues, erp, implementation, IT issues, project management, Research and statistics | 7 Responses

Call for IT Devil's Triangle research

Call for IT Devil’s Triangle research

By Michael Krigsman on February 1, 2010

A research proposal to improve the IT Devil’s Triangle by quantifying responsibility for failure or success.

Posted in Trends & Concepts | Tagged Bermuda Triangle, CIO issues, Devil's Triangle, Governance, Information technology, IT issues, project management, Research and statistics | 2 Responses

Critique: $6.2 trillion global IT failure stats

Critique: $6.2 trillion global IT failure stats

By Michael Krigsman on December 29, 2009

A recent white paper stated the dollar cost of IT failure worldwide to be a staggering $6.2 trillion per year, or $500 billion each month. Here’s a critique of that research.

Posted in Business | Tagged CIO issues, Research and statistics | 1 Response

Worldwide cost of IT failure: $6.2 trillion

Worldwide cost of IT failure: $6.2 trillion

By Michael Krigsman on December 22, 2009

Most IT professionals know that project failure is a common and serious problem in organizations of all kinds. New research attempts to quantify the extent of IT failure in the worldwide economy.

Posted in Business | Tagged Financial impact, Project failures, Research and statistics

Resistance to change: The real Enterprise 2.0 barrier

Resistance to change: The real Enterprise 2.0 barrier

By Michael Krigsman on November 16, 2009

Large organizations continue to embrace Enterprise 2.0 as a viable addition to their business process toolbox, however resistance to change remains a challenge.

Posted in Featured Posts, Trends & Concepts | Tagged Andrew McAfee, CIO issues, Cultural issues, Enterprise 2.0, Failure 2.0, Governance, IT issues, Project strategy, Research and statistics, Social Enterprise

Annual cost of IT failure: $6.2 trillion

Annual cost of IT failure: $6.2 trillion

By Michael Krigsman on September 30, 2009

The total annual cost of worldwide IT failures is $6.2 trillion dollars, according to calculations performed by Roger Sessions, über-expert enterprise architect and CTO of ObjectWatch.

Posted in Trends & Concepts | Tagged Financial impact, IT issues, Politics, Research and statistics

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