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Salesforce Einstein

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FinancialForce’s Spring 2021 Release Shows Why Being Customer-Centric Pays

By Louis Columbus on April 24, 2021

Bottom Line: Customer revenue lifecycles are the lifeblood of any services business, making FinancialForce’s Spring 2021 release timely given the services-first revenue renaissance happening today. The essence of an excellent services business is that it can consistently create expectations clients trust and the business regularly exceeds. Orchestrating the best people for a given project at […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged Enterprise resource planning, Financialforce, Louis Columbus' blog, professional services automation, salesforce, Salesforce Einstein, Services ERP

How FinancialForce Is Using AI To Fight Revenue Leakage

How FinancialForce Is Using AI To Fight Revenue Leakage

By Louis Columbus on March 8, 2021

Bottom Line: Using AI to measure and predict revenue, costs, and margin across all Professional Services (PS) channels leads to greater accuracy in predicting payment risks, project overruns, and service forecasts, reducing revenue leakage in the process. Professional Services’ Revenue Challenges Are Complex Turning time into revenue and profits is one of the greatest challenges […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged Artificial intelligence, Enterprise resource planning, erp, Financialforce, Louis Columbus' blog, machine learning, Professional Services ERP, Salesforce Einstein

10 Ways Machine Learning Is Revolutionizing Sales

10 Ways Machine Learning Is Revolutionizing Sales

By Louis Columbus on January 3, 2019

Sales teams adopting AI are seeing an increase in leads and appointments of more than 50%, cost reductions of 40%–60%, and call time reductions of 60%–70% according to the Harvard Business Review article Why Salespeople Need to Develop Machine Intelligence. 62% of highest performing salespeople predict guided selling adoption will accelerate based on its ability rank potential opportunities […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged Amazon Alexa, Apple Siri, Artificial intelligence, Eightfold, HubSpot, Louis Columbus' blog, machine learning, MARKETING ANALYTICS, Marketing Automation, sales, salesforce, Salesforce Einstein, Salesforce State of Sales Survey, selling

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