
Technology for Good – episode thirty two with SAP’s Sameer Patel
Welcome to episode thirty two of the Technology for Good hangout. In this week’s episode we had SAP‘s Sameer Patel as the guest on our show. Sameer and I are members of the Enterprise Irregulars group – a loose group of analysts and vendors with an interest in enterprise software. Previous Enterprise Irregulars who have […]

CRM has failed? I am so tired of hearing that
No matter what SAP’s press release says, CRM isn’t a failed experiment, it’s not dead, and it continues to thrive. Paul Greenberg answers the latest barb thrown.

Is the Cloud Disappearing or Darkening at SAP in Procurement?
SAP is shaking up its cloud business. Or perhaps the cloud is shaking up SAP. Both Vishal Sikka, who championed HANA on the executive board level, and Shawn Price, the president of SAP’s cloud business unit for only a few months, have left (see news coverage here and here). While there are different views on […]
How to succeed in HR software
Selling HR software today requires attention to whether your customers want or appreciate a suite, specialized capabilities or ease of integration. Different kinds of solutions have to be marketed with a skill towards what different buyers want or need. Here’s what some vendors are doing in this regard.

What happened to the SAP I knew?
As an innovation author, I generally like to look ahead. But the mysterious time machine that is LinkedIn will often bring back colleagues and friends I have long lost touch with. A recent re-acquaintance reminded me I first encountered SAP 25 years ago installing R/2 in a Price Waterhouse data center in the then re-emerging […]
SAP’s Brand, Product Lines and Channel Partners- Reconciliation Needed
I attended SAP’s Channel Partner Summit in Miami last week. While I generally applaud (and welcome) Jonathan Becher’s (SAP’s CMO) decision to reposition SAP’s brand, I believe some bigger issues have yet to be reconciled or subdued. These issues impact SAP’s channel partners, the company itself and its customers. SAP CMO Jonathan Becher Copyright 2013 […]

CRM Watchlist 2013 Winners: Variety is the spice of business
We’re heading into the homestretch. Let’s see what this year’s highest scorer Blackbaud, NexJ, Coveo and Thunderhead.com have to say when it comes to impact.

CRM Watchlist 2013 Winners: Social is as Social Does the Mainstream, Part 2
Last Thursday, I reviewed Attensity, Gigya and Jive. This week we complete the circle with the final three social mavens – Get Satisfaction, Lithium, Nimble. Again, I’m a bit tough but I do think a lot of these companies and they have been impact playe…