Scout Labs

Research Summary: Software Insider’s Top 25 Posts For 2010

By R "Ray" Wang on January 2, 2011

Themes In 2010 Reflected The Buy Side Demand For Both Optimization and Innovation Technology buyers in 2010 focused most of their priorities on finding cost savings through legacy optimization, navigating a flurry of disruptive technologies, and designing/experimenting with new business model innovations. Consequently, the top 25 posts for 2010 reflected these 3 major themes: Legacy […]

Posted in Trends & Concepts | Tagged activity streams, analytics, Apps Strategy, Business Analytics, business intelligence, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, Consumer Tech, contract negotiations, contract strategy, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, Epicor, Epicor 9, Legacy Optimization, license credits to new products, license fees, license management, license parking, license policy, master data management, mdm, Mergers And Acquisitions, Microsoft Azure, Microsoft Azure Services Platform, Microsoft Business Solutions, Microsoft Dynamics, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, next gen, next gen apps, next gen cio, next gen enterprise, procurement, R “Ray” Wang;, R "Ray" Wang;, Research Summary, rwang0, SaaS, salesforce.com, Scout Labs, SCRM, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, Social Media, social technologies, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, software licensing, software licesing and pricing, software maintenance, software pricing, thanks, Third Party Maintenance, two-tier ERP, upgrades, user strategy, Vendor Selection, vendor strategy, VMware, Web 2.0, workday

News Analysis: Lithium’s Acquisition of Scout Labs Ups The Ante in Social CRM

By R "Ray" Wang on May 11, 2010

Social Media Monitoring Addition Adds Social Customer Insight To Lithium’s Community and Social CRM Offerings

Lithium, a social CRM (SCRM) and community platform vendor announced today it had acquired Scout Labs, a social media monitoring (SMM) provider. According to a variety of sources, the estimated purchase price for the deal ranged between 20 and 25 million. […]

Posted in Business, Featured Posts | Tagged 5M's, 5M’s, acquisitions, Alterian, analytics, BuzzGain, Clarabridge, community platforms, CRM, Cymfony, Jennifer Zesut, lithium, Lithium Technologies, Lyle Fong, mergers, Radian6, Scout Labs, SCRM, smm, Social CRM, social media monitoring, use cases, Viralheat, Visible Technologies | 2 Responses