By Brian Sommer on February 12, 2010
Service firms have used layoffs with greater frequency. But, shouldn’t people-oriented businesses exercise even more care in using this ‘management tool’? Newsweek has a great cover story that kicks off this discussion.
By Brian Sommer on January 19, 2010
A former Deloitte Vice Chairman is handed an unfavorable court decision in Delaware. The allegations against him are eye opening. How can service firms prevent these events from happening in the first place?
Posted in Business | Tagged Auditing - Tax - Accounting, Current Affairs, damages, deloitte, GRC - Governance Risk Compliance, Huffington Post, Insider trading, Litigation, Professional Services, Service Providers, Stories That Should Upset You
By Brian Sommer on January 18, 2010
Local Chicago software firm is growing, prospering and winning in a down economy and tough, consolidating sector. Learn more about Fieldglass and the issues in the contingent services space.
Posted in Business | Tagged Contracting, Current Affairs, fieldglass, Fortune 500, HR, Human resources, Professional Services, Selling Professional Services, Service Providers, Silicon Valley, Sourcing
By Brian Sommer on January 17, 2010
Could your service firm be better? Are there processes that need some help? Here’s a review of new book on CMMI for Services.
By Brian Sommer on January 17, 2010
The Tiger Woods/Accenture connection is starting to disappear. Better look fast as evidence of this marketing marriage is dissolving quickly.
By Brian Sommer on January 7, 2010
ERP update costs got your firm stuck on old releases? Panaya may have cloud-based way to help your firm stay current in a less costly and less risky manner.
Posted in Business, Technology / Software | Tagged Current Affairs, erp, Future of Application Software, Implementing Technology, India & Services, oracle, SaaS, sap, Service Providers, Software Vendors, The Application Software Buyer, The Applications Market, Think About IT
By Brian Sommer on January 5, 2010
The H-1B visa is not working well for visa holders, certain U.S. workers or the U.S. government. A report published by the AFL-CIO is a fascinating read on the subject.
Posted in Trends & Concepts | Tagged AFL-CIO, Current Affairs, H-1B visa, India & Services, Law, Notable Research, Outsourcing, Professional Services, Service Providers, Stories That Should Upset You, Think About IT, United States visas
By Brian Sommer on December 3, 2009
Accenture’s connection to Tiger Woods may be moving from the Asset to the Liability column. Should firms tie so much of their branding in with a celebrity?
Posted in Trends & Concepts | Tagged Accenture, brand, Current Affairs, marketing, Professional Services, Selling Professional Services, Service Providers, Think About IT, Tiger Woods, Timber - The Mighty Fall | 13 Responses
By Brian Sommer on November 17, 2009
The toughest performance reviews are the ones for the most troubling of employees. How do you capture their ineptitude, indifference or incompetence in a pithy, to-the-point phrase? Read on…
By Brian Sommer on November 16, 2009
How service providers spend money on T&E is your business. You’ll pay for it one way or another. Check out these numbers and the questions you should pose to your next service provider.
Posted in Business, Featured Posts | Tagged Contracting, erp, expense management, expense reporting, GRC - Governance Risk Compliance, Implementing Technology, Notable Research, Outsourcing, Professional Services, PSA - Professional Services Automation, Selling Professional Services, Service Providers, Sourcing, The Application Software Buyer | 1 Response