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servicemax

Platform Native

Platform Native

By Denis Pombriant on October 20, 2014

A number of Salesforce AppExchange partners including Apttus, Kenandy and ServiceMax formed an alliance called the Force United Consortium back in April but I hadn’t had the chance to talk to anyone about it. It’s a cool idea and a way to differentiate a partner that makes good use of the Salesforce1 Platform. I got […]

Posted in Featured Posts, Technology / Software | Tagged #df14, AppExchange, Apttus, CRM, Dreamforce, Financialforce, Intacct, kenandy, salesforce, salesforce.com, servicemax | 1 Response

The Class of ‘14

The Class of ‘14

By Denis Pombriant on November 20, 2013

The story of this year’s Dreamforce might best be told through the partner community and AppExchange and that makes it a story about the platform.  Appropriately enough, Salesforce teed up the platform topic in Chairman and CEO, Marc Benioff’s keynote and the press conference immediately following it on Tuesday in which he announced Salesforce 1. […]

Posted in Business, Featured Posts, Technology / Software | Tagged AppExchange, Apttus, CRM, df13, financialforce.com, Microsoft Office, salesforce, salesforce.com, salesforce1, servicemax | 1 Response

News Analysis: Salesforce 1 Signals Support For Digital Business at #DF13

News Analysis: Salesforce 1 Signals Support For Digital Business at #DF13

By R "Ray" Wang on November 18, 2013

Salesforce Seeks To Tackle Digital Business At Dreamforce Over 125,000 virtual and physical registrants descend on San Francisco the week of November 17th for Dreamforce 13, a future of technology meets SXSW event.  One day in advance of the largest enterprise software event of its kind, Salesforce.com announces Salesforce 1 (see Figure 1).  The Salesforce […]

Posted in Featured Posts, Technology / Software | Tagged Apps Strategy, Big Data, BigData, Box, Business Analytics, business disruption, business impact, Business Outcomes, Business Transformation, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Marketing Officer, Chief Sales Officer, CIO, Cloud, CMO, CoIT, Concur, Constellation Research, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, CXP, Data to Decisions, data visualization, Data2Decisions, df12, df13, Digital Business, Digital Strategy, disruptive, disruptive technologies, Disruptive technology, DocuSign, Dreamforce, dropbox, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, eVariant, Evernote, Exact Target, FileBoard, Financialforce, force.com, Force.com platform, heroku, hp, innovation, kenandy, linkedin, Marc Benioff, mobile, mobile enterprise, News Analysis, Next generation apps, R "Ray" Wang;, rwang0, salesforce.com, ScanBizCards, servicemax, socbiz, social business, Social Media, Software Insider, SoftwareInsider, TAS group, user conference, vendor events, vendor strategy, workday, Xactly | 1 Response

Customer Service, Mobil “Stuff”, All Your Questions Answered

Customer Service, Mobil “Stuff”, All Your Questions Answered

By Esteban Kolsky on November 13, 2013

If you are like most people out there are you are terrified right now. I mean, after all mobile is eating the world! Right? I mean what is going to happen after we are all mobilified? after we all got mobile devices and wearable and embedded computers and — what… is ESP next? What’s going […]

Posted in Trends & Concepts | Tagged customer service, df13, doubledutch, Dreamforce, salesforce, salesforce.com, servicemax

Dreamforecast

Dreamforecast

By Denis Pombriant on November 7, 2013

For many years I have written a piece that attempts to forecast the major themes of Dreamforce.  I believe I am not always right but the exercise is fun and helps me orient toward what should be happening industry-wide even if it’s not.  This year is no exception.  With no briefing yet from the company, […]

Posted in Business, Featured Posts | Tagged AppExchange, df13, Dreamforce, force.com, kenandy, salesforce, salesforce.com, servicemax, Zuora | 1 Response

Why Salesforce Is Winning The Cloud Platform War

Why Salesforce Is Winning The Cloud Platform War

By Louis Columbus on October 17, 2013

The future of any enterprise software vendor is being decided today in their developer community. Alex William’s insightful thoughts on Salesforce Is A Platform Company. Period. underscores how rapidly Salesforce is maturing as a cloud platform.  And the best measure of that progress can be seen in their developer community. (To be clear, Salesforce and the other companies mentioned […]

Posted in Business, Featured Posts, Technology / Software | Tagged Apttus, Cloud Computing, CRM, Financialforce, force.com, Louis Columbus' blog, SaaS, SaaS Early Adopter Research, salesforce, salesforce.com, servicemax, software as a service | 1 Response

Beyond Legacy ERP

Beyond Legacy ERP

By Denis Pombriant on November 16, 2011

There was a guest post on the Forbes Magazine blog last month that I can’t get out of my head: “For Enterprise IT, Time to Move Beyond SAP.” For the record, I am an ERP dilatant — I know about it but don’t follow it with the same passion that I follow CRM. And as far as SAP (NYSE: SAP) […]

Posted in Featured Posts, Technology / Software | Tagged benioff, CRM, Duffield, economics, erp, oracle, salesforce, sap, servicemax, workday, yarnold | 1 Response

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