Platform Native
A number of Salesforce AppExchange partners including Apttus, Kenandy and ServiceMax formed an alliance called the Force United Consortium back in April but I hadn’t had the chance to talk to anyone about it. It’s a cool idea and a way to differentiate a partner that makes good use of the Salesforce1 Platform. I got […]
The Class of ‘14
The story of this year’s Dreamforce might best be told through the partner community and AppExchange and that makes it a story about the platform. Appropriately enough, Salesforce teed up the platform topic in Chairman and CEO, Marc Benioff’s keynote and the press conference immediately following it on Tuesday in which he announced Salesforce 1. […]
News Analysis: Salesforce 1 Signals Support For Digital Business at #DF13
Salesforce Seeks To Tackle Digital Business At Dreamforce Over 125,000 virtual and physical registrants descend on San Francisco the week of November 17th for Dreamforce 13, a future of technology meets SXSW event. One day in advance of the largest enterprise software event of its kind, Salesforce.com announces Salesforce 1 (see Figure 1). The Salesforce […]
Customer Service, Mobil “Stuff”, All Your Questions Answered
If you are like most people out there are you are terrified right now. I mean, after all mobile is eating the world! Right? I mean what is going to happen after we are all mobilified? after we all got mobile devices and wearable and embedded computers and — what… is ESP next? What’s going […]
Dreamforecast
For many years I have written a piece that attempts to forecast the major themes of Dreamforce. I believe I am not always right but the exercise is fun and helps me orient toward what should be happening industry-wide even if it’s not. This year is no exception. With no briefing yet from the company, […]
Why Salesforce Is Winning The Cloud Platform War
The future of any enterprise software vendor is being decided today in their developer community. Alex William’s insightful thoughts on Salesforce Is A Platform Company. Period. underscores how rapidly Salesforce is maturing as a cloud platform. And the best measure of that progress can be seen in their developer community. (To be clear, Salesforce and the other companies mentioned […]
Beyond Legacy ERP
There was a guest post on the Forbes Magazine blog last month that I can’t get out of my head: “For Enterprise IT, Time to Move Beyond SAP.” For the record, I am an ERP dilatant — I know about it but don’t follow it with the same passion that I follow CRM. And as far as SAP (NYSE: SAP) […]
