By R "Ray" Wang on December 23, 2020
By The Constellation Research Team The 2020 Awards Demonstrate The Power Of Humanity Amidst A Global Pandemic And Mass Digitization What started out as an amazing beginning to a new decade ended with one of the worst economies and global health crises in history. Cultural, technological, and business model changes that would have taken a […]
Posted in Business, Featured Posts, Partner Post, Startup Lessons, Technology / Software, Trends & Concepts | Tagged @dhenschen, @dionhinchcliffe, @holgermu, @lizkmiller, @lnfrance, @steve_lockstep, #CCE2020, 2020, Accenture, adobe, Amazon, Amazon Web Services, Amit Bendov, Apps Strategy, arm, ARM chips, Ascension Heatlh, BlueJeans, C-Suite, C3 IOT, C3.ai, CDO, Celonis, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CISO, com, Constellation Connected Enterprise, Constellation Research, COO, CTO, CXO, CyberX, Data warehouse, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Awards, enterprise software, Eric Yuan, excecution management system, Gong, google, Google Cloud, google cloud platform, hybrid cloud, ibm, IBM CLOUD, Infor, Infosys, Infosys Live Enterprise, Koch Industries, mergers, Mergers And Acquisitions, microsoft, Modern Computing Alliance, nVidia, okta, oracle, partnerships, Pre-recorded virtual events, R "Ray" Wang;, Research Report, Royole, rwang0, salesforce.com, Segment, servicenow, Slack, Smartsheet, Snowflake, Software Insider, SoftwareInsider, sridhar vembu, Thomas Siebel, TikTok, Twilio, UKG, Ultimate Kronos Group, Ultimate Software, vendor strategy, Verizon, Verizon Business, Video, video meetings, Work.com, Workfront, Yellowbrick, zoho, zoom
By R "Ray" Wang on December 8, 2020
Joint post with my colleague Holger Mueller (@holgermu) Element AI Takes Workflow to the Autonomous Level for ServiceNow On November 30th, ServiceNow announced an estimated $510 million acquisition of Montreal, Canada based startup, Element AI. Co-founded by Dr. Yoshua Bengio, a 2018 winner of the Turing Award, Nicolas Chapados. and Jean-François Gagné in 2016, the […]
Posted in Business | Tagged 2020, acquisition, acquisitions, AI, ambient experience, ambient experiences, Apps Strategy, Artificial intelligence, business graph, CDO, CEO, Chief AI Officer, Chief Analytics Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Strategy Officer, Chief Technology Officer, CIO, Cloud, CMO, Constellation Research, COO, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Transformation, disruptive business models, Dr. Yoshua Bengio, dynamic feedback loops, Element AI, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event driven architectures, events, Jean-François Gagné, mergers, Mergers And Acquisitions, microservices, Montreal, News Analysis, personalization at scale, precision decisions, R "Ray" Wang;, rwang0, servicenow, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on March 23, 2020
Big Tech Steps Up To Support The “War” Effort Over the past two-weeks, the tech community has sought different ways to assist with the battle against Covid-19. Efforts range from free usage of product, cash assistance, donations, and product innovations. Here’s a short run down of some highlighted announcements: IBM, The White House, and Department […]
Posted in Business, Featured Posts, Technology / Software | Tagged #coronapocalypse, 2020, apple, Apple Siri, Artificial intelligence, B2B, B2C, best practices, big tech, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, CMO, Constellation Research, COO, Coronavirus, COVID-19, covid19, Crisis Communications, CTO, enterprise, enterprise applications, enterprise apps, enterprise software, events, Facebook, Future of 2020, global pandemic, Health and Safety, ibm, IBM Summit, Marketing Automation, open vs closed, personalization at scale, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, rwang0, servicenow, Social injustice, Software Insider, SoftwareInsider, super computing, US vs China, vendor strategy, zoom
By Brian Sommer on October 8, 2014
For years, IT departments have had tools to measure up-time and other metrics. But other internal operational groups often possess fewer of these tools. That isn’t right. New taxonomies, tools and analytics are needed in non-IT spaces.
Posted in Featured Posts, Technology / Software | Tagged servicenow
By Phil Fersht on August 21, 2014
The act of “outsourcing” is really only that initial phase of activity where an organization takes a technology/business process or function and transfers the management responsibility over to a third party to ensure the smooth running of said process or operation. Once the outsourced processes are running functionally with the third party, the “outsourcing” is […]
Posted in Business, Featured Posts | Tagged Analytics and Big Data, avasant, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Enlighta, Global Business Services, HfS Blueprint Results, HfSResearch.com Homepage, Hyperos, IaaS and BPaaS, ISG, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG, Outsourcing Advisors, PaaS, SaaS, Security and Risk, servicenow
By Evangelos Simoudis on July 30, 2013
The second quarter of the year typically proves to be one of the strongest. This time around not only we were not disappointed but we also started seeing some strong upside for the remainder of the year. Both our enterprise SaaS and adtech platform portfolio companies performed extremely well, and a few (both from enterprise […]
Posted in Business | Tagged Cornerstone OnDemand, ExactTarget, ibm, netsuite, SaaS, servicenow, software as a service
By Louis Columbus on May 29, 2013
ServiceNow(NYSE:NOW) is a global leader in providing cloud-based services used by enterprises to streamline and automate their IT operations. They’re known for their expertise in IT Service Management (ITSM), speed of development cycles, and commitment to open source including MongoDB and NoSQL. ServiceNow also has one of the most enthusiastic, rapidly growing and loyal customer […]
Posted in Business | Tagged Aria Resort & Casino, byline=Louis Columbus, Cloud Computing, Data Driven, enterprise software, Louis Columbus' blog, SaaS, servicenow, Tech, ticker=NYSE:NOW, Transformational Tech