Dude – Where’s My Customer? On Telcos, Utilities and Smart Grids. Towards a “SIM Card” for Smart Grids
We had a really solid briefing with Convergys today. The firm sells software and services to telcos and utilities for customer care and billing – it has 80k employees worldwide, 550+ clients, and $3bn in revenue. According to Greenmonk research most utilities are failing to understand the the need to put the customer right at the […]
Grid Watch: smartgrids meet smartcomms
We have pointed to the ongoing convergence of wireless communications and smart grids before, for example in this video about Tropos Networks and in Tom’s stump pitch on sustainability and mobility, but some news from this week throws the trend into stark relief. Carbon Trust investments, the VC arm of a non-profit organisation working to […]
