The Next Wave of SMB SaaS: True Solutions. Priced as Such.
If you look at the SaaS companies that have IPO’d to date, you’ll see one common theme: almost all sell to Large Enterprises, either almost entirely (Veeva, Workday), mainly (Salesforce, Cornerstone), or in large part (Box, coming). It just makes sense. The reason isn’t just because Large Enterprises have more money. In fact, as a […]

A Tale of Five Conferences: InfusionCon 2013, Infusionsoft
Infusionsoft is one of five conferences I’ve been to in April and its was incredibly revealing. There is no question that Infusionsoft is the player to beat in the small business customer facing technology world. There are things they have to do yet, b…

Cost Management Failures: 10 Reasons SMBs Stink at Procurement
Last week, we began a blog series exploring the state of procurement in the small and middle market sectors. See 2013: The Year of Source-To-Pay Adoption for SMB Procurement and 3 Essential Procurement Services For Small and Middle Market Businesses. As we continue our analysis of SMB procurement practices, it makes sense to do a […]

CRM reaches the heart of small business — metaphorically, of course
For years, we have been talking about the value of CRM for small business. Yet, we the pundits of whatever, always have been publicly puzzled by what we thought was the slowness of small businesses to adopt CRM. How dare they buck the trend that we were declaring! Admittedly, what we were talking about was […]
Small Businesses Need a Minimum Viable Marketing Strategy
I’ve taken to thinking that marketers should view marketing on the web as a product. As I said in my post on the Pitfalls of Free Content and Inbound Marketing: Marketing is a Product that has a UX and Competes Like Any Other Product It’s easy to forget because we don’t charge for it that […]

2011 ERP survey: New IT failure research and statistics
A new survey of small business ERP projects sheds light on project success and failure.

Sage Charts a New Future with Continuity, SaaS, Conected Services
Sage took a major step in clarifying its position in the market when it hosted an analyst day in Boston last week. The company has been around for a long time and has been one of the higher revenue generators for many years thanks to an assortment of products that span the front and back […]

Dell lead 2010 SMB PC share according to new Spiceworks research
Spiceworks posted an analysis of PC (laptops and desktops) market share drawn from it’s its 1.3M user-base today. This kind of Big Data based analytics is a rosey looking future for IT folks looking to get real, “numbers” analysis on what’s going on out there. Previous to this, the company has been putting out more […]

Zoho Rounds Out Small Business Suite with Accounting App–Zoho Books
This morning Zoho, known for SMB focused SaaS offerings in the areas of productivity, collaboration, business processes launched an Accounting app: Zoho Books. I typically don’t do detailed product reviews, when I see the first good ones, will link to them – just a few points here and then let’s discuss how it rounds out […]