
Why The Next App You Use Might Be In A Social Network
While social networks are still just getting their sea legs in most organizations, the next big leap forward — in addition to social analytics — is likely to be the integration of our productivity and line of business apps into our activity streams. Will this unleash significant new value? Very probably. But it’s also possibly the big integration […]

Assessing the business benefits of social business
The latest surveys continue to show the social computing provides real business benefits, but is it really as rosy as all that? I take a closer look at what benefits are consistently reported with Enterprise 2.0 and Social Business while looking at w…

Making Enterprise Applications Social: Looking at the Intranet and OpenSocial
Just in case you’ve been spending time on a deserted island, you might not know that the Web these days has been moving rapidly towards a profoundly more social and interconnected version of itself. It was just over a year…

Social Objects: The New Halo Around Web And Enterprise Data
For most of the history of the Web, it’s been about pages and links. This simple yet profoundly powerful structure has led to many of the most important capabilities of the Internet including search, analytics, network effects, and many other…

Enterprise 2.0 and improved business performance
There’s been some useful and interesting discussion in the blogosphere recently about collaborative social tools and their potential to improve business performance. Especially good takes have come from Hutch Carpenter, Sameer Patel, Ross Dawson, and ZDNet’s own Dennis Howlett.
At the core of this discussion is this essential question: Can social tools reach the “hard numbers” part of a business enough to make a real difference?

Digital economy meets dinosaur politics
Digital citizens are disgusted at the way the UK parliament rushed Internet censorship provisions into law last night. The political establishment is out of touch with the rapid pace of change unleashed by the Internet.

When online communities go to work
While the debate continues on about whether consumer social networking is an effective model for how we should run our organizations in the future, one under-appreciated online phenomenon is quietly and steadily remaking the very notion of business itself.
The world of online communities has evolved with social computing to become one of the most powerful new models for getting work done. Read my exploration of “When online communities go to work.”

Community Management: The Strategic New IT-Enabled Business Capability
There’s been a lot of discussion in Enterprise 2.0 circles recently on the topic of something known as online community management. While precise definitions of this activity can be hard to pin down, most generally accept that it involves the…

Webciety and Enterprise 2.0: A snapshot of today’s social computing conversations
Though smaller than in year’s past, Germany’s CeBIT trade show in Hanover this week remains one of the giants of the industry and is a must-attend event for much of Europe’s technology leaders. For the last two years, I have been participating in Webciety, a show within a show that explores the emerging 21st century digital lifestyle.
Here is a breakdown of how Europe is looking at Enterprise 2.0 adoption and how it affects us as well.

Can Enterprise 2.0 Apps Stand Alone?
Socialtext, one of the earliest and most established pureplay Enterprise 2.0 vendors, released the latest version of its flagship suite this week, and it set me thinking. Is there a future for standalone Enterprise 2.0 software suites, now that the functionality they offer is increasingly being offered within established enterprise application software suites? The independent […]