By Phil Fersht on February 18, 2015
NASSCOM’s Mumbai showpiece, India’s premier Leadership Forum, exuded an energy not seen since the recession. Now it’s time for India’s service stars to grasp their Digital opportunity like never before
Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Events, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The As-a-Service Economy, The Internet of Things
By Phil Fersht on January 6, 2015
Ugh… What are we doing? We hate predictions. Predictions are lame, predictions are cheesie, predictions are either wrong, or just so generic that they could be automated every year with a “substitute this big trend for this one” script. Hey – that’s actually not a bad idea, so why not throw a bunch of trends […]
Posted in Business, Featured Posts, Technology / Software | Tagged Business Process Outsourcing (BPO), Cloud Computing, CRM and Marketing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, IaaS and BPaaS, IT Outsourcing / IT Services, PaaS, Robotic Process Automation, SaaS, Security and Risk, social networking, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, The Internet of Things |
By Phil Fersht on December 9, 2014
HfS unveils the first industry Blueprint that looks at Marketing Operations and Digital Customer Experience Management Services
Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, CRM and Marketing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Blueprint Results, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, SaaS, social networking, Talent in Sourcing, The As-a-Service Economy
By Phil Fersht on October 6, 2014
The world of work’s just so much more interesting and rewarding today that it was even five years’ ago
Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, procurement, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Talent in Sourcing
By Phil Fersht on August 18, 2014
There needs to be a significant mindset change from both employers and their staff to re-humanize the enterprise
Posted in Business, Featured Posts | Tagged Analytics and Big Data, Buyers' Sourcing Best Practices, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, Knowledge Process Outsourcing & Analytics, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Talent in Sourcing
By Phil Fersht on August 11, 2014
The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve?
Posted in Trends & Concepts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, digital, Digital Transformation, digitaltransformation, Enterprise Irregulars, Global Business Services, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, Outsourcing Advisors, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Talent in Sourcing, The Internet of Things
By Phil Fersht on August 1, 2014
Organizations have been trying to reduce their labor costs for decades, but something feels very different about the new Digital reality in which we operate.
Posted in Business, Featured Posts, Trends & Concepts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Surveys: All our Survey Posts, HfS Surveys: State of Outsourcing 2014, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, mobility, Outsourcing Advisors, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Talent in Sourcing, The Internet of Things
By Phil Fersht on July 17, 2014
The famous HfS Blueprint Sessions are back stateside to rattle the global services and outsourcing industry like never before
Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Digital Transformation, Enterprise Irregulars, Global Business Services, HfSResearch.com Homepage, HR Strategy, IT Outsourcing / IT Services, Outsourcing Events, social networking, Sourcing Change Management, Talent in Sourcing
By Phil Fersht on July 14, 2014
Aren’t we in a new generation of individuals promoting themselves? Isn’t the real brand equity in their personal brands as opposed to some obscure name they trumped up?
Posted in Business | Tagged Buyers' Sourcing Best Practices, Constellation Research, Enterprise Irregulars, HfS Research, social networking, Talent in Sourcing
