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social_business

I, For One, Welcome our New Social Data Overlords

I, For One, Welcome our New Social Data Overlords

By Susan Scrupski on September 13, 2011

Historically, the trouble I’ve always had with social media was the precision deficit surrounding the interpretation of its influence.  It always seemed to me that if you could get, say, Chris Brogan to talk about anything, you were successful with social media.  Okay, maybe that’s an exaggeration, and social media has really never been my […]

Posted in Technology / Software | Tagged Big Data, KPIs, research, ROI, SaaS, social business, social business design, Social CRM, social data, Social Media, social_business

SMC Austin Chapter hosts a conversation on Social Business

SMC Austin Chapter hosts a conversation on Social Business

By Susan Scrupski on August 10, 2011

SMC Austin is held at the original Austin City Limits studio. Gorgeous venue. Be there: Register today. Just when you think you have all the answers, something crops up that challenges your beliefs on how Social Business works and will work in the future.   Whether it’s new platforms/tools, new regulation, organizational changes, even world events […]

Posted in Business | Tagged adoption, austin, collaboration, Community, enterprise2.0, ibm, Jive, sharepoint, social business, social business design, social media club austin, social_business, socialmediaclub+austin

Pinch me. Social Business has arrived.

Pinch me. Social Business has arrived.

By Susan Scrupski on January 31, 2011

I am here on the ground at IBM’s gala Lotusphere annual event.  If I didn’t see it for my own eyes, I wouldn’t believe it.  Social Business is all the rage and the main storyline IBM is taking to its customers going forward. IBM Executives are describing “social” as the next wave in enterprise computing: […]

Posted in Trends & Concepts | Tagged conferences, ibm, Lotusphere, Lotusphere '11, social business, social_business

Chatter: From Both Sides Now

Chatter: From Both Sides Now

By Susan Scrupski on December 15, 2010

The gala event, Dreamforce,  isn’t really my gig. The Enterprise Irregulars know “up and down and sideways” everything related to Cloud-computing. One of our EIs, Anshu Sharma, was a key architect  of Salesforce’s database.com offering announced last week.   In short, I spare everyone my uninformed opinion on most things Cloud-computing related for which I’m certain […]

Posted in Technology / Software | Tagged chatter, CRM, df10, Dreamforce2010, Enterprise 2.0, Irregulars, salesforce.com, SFDC, Social CRM, social_business

Social Business on the Ground

Social Business on the Ground

By Susan Scrupski on October 27, 2010

When we set out to investigate case studies, we were looking for “slam dunk” examples where 2.0 initiatives were inextricably tied to business results. In effect, we wanted to begin to dispel the criticisms that e20 was just the next silly, narcissistic exploit to enter the enterprise on the heels of yet another consumer fad: […]

Posted in Business | Tagged 2.0 Adoption Council, adoption, business value, case studies, Case study, Enterprise 2.0, social business, social_business

Divided We #FAIL

Divided We #FAIL

By Susan Scrupski on September 18, 2010

With all my dedicated passion for the social web and its inspirational, world-changing promise, people often wonder why I’ve chosen to focus on the enterprise.  My answer is: because it’s hard and #ifnotyouthenwho?  One of the last bastions of resistance to embrace the tenets of 2.0 philosophy is found in the large corporate culture.  It also […]

Posted in Featured Posts, Trends & Concepts | Tagged 2.0 Adoption Council, Enterprise 2.0, Happiness Is, inspiration, JiveWorld10, passion, Seth Godin, social business, social_business, The 2.0 Adoption Council

Mama Weer All Crazee-Social Now!

Mama Weer All Crazee-Social Now!

By Susan Scrupski on September 13, 2010

Indeed, a Quiet Riot is percolating in the heretofore boring ERP sector.  I spotted Josh Greenbaum‘s post on “Enterprise Relationship Planning” this afternoon.  In the Council, we have dredged up a 90s label– The Extended Enterprise– to categorize discussions about how our members are architecting their socio-collaborative initiatives to span partners in their supplier, distributor, […]

Posted in Trends & Concepts | Tagged Business process, CRM, Enterprise 2.0, Enterprise Relationship Planning, erp, Exception-handling, Extended Enterprise, Irregulars, Josh Greenbaum, Ross Mayfield, SaaS, Six Sigma, social business, Social CRM, social_business, socialtext, Susan Scrupski, Uncategorized

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