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Sourcing Locations

NASSCOM 2015: More MBA and less ABAP is the recipe for Digital success

NASSCOM 2015: More MBA and less ABAP is the recipe for Digital success

By Phil Fersht on February 18, 2015

NASSCOM’s Mumbai showpiece, India’s premier Leadership Forum, exuded an energy not seen since the recession. Now it’s time for India’s service stars to grasp their Digital opportunity like never before

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Events, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The As-a-Service Economy, The Internet of Things

Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

By Phil Fersht on January 26, 2015

There clearly is a need for more flexible labor in many European countries, and the ability to source skills “As-a-Service” from providers is becoming increasingly appealing

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, Robotic Process Automation, SaaS, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The As-a-Service Economy, Value Beyond Cost Study 2015

Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

By Phil Fersht on September 15, 2014

Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?

Posted in Business | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Global Business Services, HfSResearch.com Homepage, HR Strategy, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, Outsourcing Heros, Robotic Process Automation, Sourcing Change Management, Sourcing Locations, Talent in Sourcing

Why offshoring is hotter than ever

Why offshoring is hotter than ever

By Phil Fersht on May 29, 2014

Close to a third of enterprises are increasing the offshore component with their service providers, and a fifth with their own shared services

Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Finance & Accounting BPO, Global Business Services, HfS Surveys: All our Survey Posts, HfS Surveys: State of Outsourcing 2014, HfSResearch.com Homepage, HR Outsourcing, HR Strategy, IaaS and BPaaS, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Research, PaaS, procurement, Robotic Process Automation, SaaS, Security and Risk, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The Future of Outsourcing | 2 Responses

2014 shared services and outsourcing outlook Part II: Why GBS will not be bullsh*t

2014 shared services and outsourcing outlook Part II: Why GBS will not be bullsh*t

By Phil Fersht on January 12, 2014

While several folks make valid arguments why GBS may be a pipe-dream for their own organization (or some of their clients’ organizations), we believe they are missing the big picture

Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Enterprise Irregulars, GBS 2013 Study, Global Business Services, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Research, SMAC and Big Data, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The Future of Outsourcing | 1 Response

2014 shared services and outsourcing outlook Part I: It’s time for enterprises to stop being really good at irrelevant stuff

2014 shared services and outsourcing outlook Part I: It’s time for enterprises to stop being really good at irrelevant stuff

By Phil Fersht on December 30, 2013

In 2014, ambitious operations leaders must begin achieve a certain degree of maturity across their operations before they can really address achieving their desired outcomes

Posted in Business, Featured Posts | Tagged 2014 Predictions, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, GBS 2013 Study, Global Business Services, HfS Surveys: All our Survey Posts, IaaS and BPaaS, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG LLP, Outsourcing Advisors, Outsourcing Research, PaaS, procurement, SaaS, SMAC and Big Data, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The Future of Outsourcing

Time to inoculate your firm against early-onset Zombieism… by coming to the Blueprint Sessions 3.0 this December

Time to inoculate your firm against early-onset Zombieism… by coming to the Blueprint Sessions 3.0 this December

By Phil Fersht on November 11, 2013

When  Zombieism takes its grip on enterprise operations, many fail to realize… until it’s too late.  In fact, many of you reading this may already be exhibiting signs of early-0nset Zombieism and immediate inoculation is imperative… But never fear folks, as the forthcoming BluePrint Sessions 3.0 in New York this December are specifically designed to […]

Posted in Business | Tagged Absolutely Meaningless Comedy, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Current Affairs, Engineering & Supply Chain Outsourcing, Finance & Accounting BPO, Financial Services Sourcing Strategies, Global Business Services, Healthcare and Outsourcing, HfSResearch.com Homepage, HR Outsourcing, HR Strategy, IaaS and BPaaS, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, Outsourcing and Politics, Outsourcing and Technology, Outsourcing Events, Outsourcing Heros, Outsourcing Research, Outsourcing Vendors, PaaS, procurement, SaaS, Security and Risk, SMAC and Big Data, social networking, Sourcing Change Management, Sourcing Locations, Sustainabiity & Corporate Social Responsibility, Talent in Sourcing, The Future of Outsourcing, The Internet of Things | 1 Response

Has Infy got its mojo back?  Let’s ask Shibu…

Has Infy got its mojo back? Let’s ask Shibu…

By Phil Fersht on August 14, 2013

We got a few minutes with Shibu, CEO of Infosys, to find out what’s going on under the Infosys hood these days

Posted in Business | Tagged Cloud Computing, Current Affairs, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, Industry-specific Outsourcing, Infosys, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Heros, Outsourcing Vendors, S D Sibalal, Shibu, SMAC and Big Data, Sourcing Locations, The Future of Outsourcing

Why American firms are more progressive with outsourcing than the Europeans and Asians

Why American firms are more progressive with outsourcing than the Europeans and Asians

By Phil Fersht on April 19, 2013

Why is it always the Americans at the head of the queue when it comes to increasing quarterly profit margins?  But, even more intriguingly, why are they also leading the way when it comes to attempting to improve their capabilities when they outsource?  Our recent State of Outsourcing Study 2013, conducted with the support of […]

Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Current Affairs, Enterprise Irregulars, fersht, HfS, HfS Research, HfS Surveys: All our Survey Posts, HfS Surveys: State of the Outsourcing 2013, IT Outsourcing / IT Services, KPMG, Phil Fersht, Sourcing Locations, Talent in Sourcing, The Future of Outsourcing

Steering India’s services juggernaut in a Chevvy Volt at 108 mph

Steering India’s services juggernaut in a Chevvy Volt at 108 mph

By Phil Fersht on May 9, 2012

Phil Fersht interviews Basab Pradan and Gaurav Rastogi on their new book “Offshore: India’s Services Juggernaut”

Posted in Business | Tagged basab pradhan, Business Process Outsourcing (BPO), Enterprise Irregulars, gaurav rastogi, Infosys, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Heros, Outsourcing Vendors, Sourcing Locations, Sustainabiity & Corporate Social Responsibility

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