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State of Outsourcing 2011 Study

The Ultimate State Of Outsourcing: 1,350 industry stakeholders have spoken!

The Ultimate State Of Outsourcing: 1,350 industry stakeholders have spoken!

By Phil Fersht on June 24, 2011

We’ll be uncovering the results of the new HfS Research survey of 1,350 industry leaders on the State of Outsourcing in 2011.

Posted in Business | Tagged BPO, Captives and Shared Services Strategies, Cloud Computing, Current Affairs, Dawn Evans, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, HR Outsourcing, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing Events, Outsourcing Research, procurement, SIG, social networking, Sourcing Best Practises, Sourcing Interests Group, State of Outsourcing 2011 Study, The Industry Speaks: HfS surveys

The undisputed facts about outsourcing, Part 4: Mid-market buyers are enjoying better outsourcing outcomes than enterprises

The undisputed facts about outsourcing, Part 4: Mid-market buyers are enjoying better outsourcing outcomes than enterprises

By Phil Fersht on June 17, 2011

Outsourcing of IT and business process has always been a game for large enterprises, where well-executed large-scale employee transitions have resulted in profitable endeavors for both providers and buyers. But while the large buyers like saving the money, it’s actually mid-market sector ($1bn-$3bn revenues) which is getting a lot more out of the experience

Posted in Business, Featured Posts | Tagged BPO, Captives and Shared Services Strategies, Current Affairs, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Financial Services Sourcing Strategies, Healthcare and Outsourcing, HR Outsourcing, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing and Technology, Outsourcing Research, Phil Fersht, procurement, SaaS, Sourcing Best Practises, Sourcing Change Management, State of Outsourcing 2011 Study, The Future of Outsourcing, The Industry Speaks: HfS surveys

The undisputed facts about outsourcing, Part 3: With outsourcing demand at unprecedented levels, can new buyers get across the finish-line?

The undisputed facts about outsourcing, Part 3: With outsourcing demand at unprecedented levels, can new buyers get across the finish-line?

By Phil Fersht on June 13, 2011

HfS Research’s “State of Outsourcing 2011” study of 1335 industry stakeholders, conducted with the Outsourcing Unit at the London School of Economics, points to a marked turnaround in outsourcing intentions as global economies reach a period of sustained (albeit limping) recovery. For many organizations today, clearly the short-term counter-recessionary measures have been executed through to fruition, leaving business function leaders under renewed pressure to seek out new operational strategies for driving out cost and improving global effectiveness.

Posted in Business, Featured Posts | Tagged BPO, Captives and Shared Services Strategies, Current Affairs, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Financial Services Sourcing Strategies, Healthcare and Outsourcing, Industry-specific Outsourcing, IT Outsourcing / IT Services, it Services, ITO, Knowledge Process Outsourcing, Outsourcing Advisors, Outsourcing Research, Phil Fersht, procurement, Sourcing Best Practises, Sourcing Change Management, State of Outsourcing 2011 Study

Nobody doesn’t like Sara Lee… and everyone loves an iPad 2

Nobody doesn’t like Sara Lee… and everyone loves an iPad 2

By Phil Fersht on June 9, 2011

If you participated in our State of Outsourcing 2011 survey, you may have been anxiously monitoring your inbox for a notification that you’d won the iPad 2. Well, the anticipation is over, and we can announce that the winner of the drawing is Stephen Kincanon, Vice President – Shared Services at Sara Lee Corporation. Congratulations, Stephen!

Posted in Business | Tagged BPO, Captives and Shared Services Strategies, Engineering & Supply Chain Outsourcing, ipad 2, Outsourcing Research, procurement, Sourcing Best Practises, Sourcing Change Management, State of Outsourcing 2011, State of Outsourcing 2011 Study, Stephen Kincanon

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