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A Tale of Two Bridges

A Tale of Two Bridges

By Michael Fauscette on August 6, 2013

If anyone is wondering why I’ve been quiet lately, I’ve been away on holiday. I just returned from the trip this week and I was thinking about a story that I heard over the past weekend from a tour guide, as we explored the Scottish West Highlands. Actually we were in Edinburgh, and on the […]

Posted in Trends & Concepts | Tagged Bridge, CRM, Customer, CX, execution, experience, operations, planning, success

Failure Fridays

Failure Fridays

By Steve Mann on September 24, 2010

Someone very close to me is about to begin a very cool new gig. Its a role that most would love and in fact be envious of (I sure am – and will be blogging about it soon!). So this…

Posted in Featured Posts, Trends & Concepts | Tagged corporate culture, failure, history, innovation, success, Thomas Edison, Winston Churchill

Strategy: 5 Lessons Learned From A Decade Of Naught

Strategy: 5 Lessons Learned From A Decade Of Naught

By R "Ray" Wang on December 30, 2009

I’ve had considerable time to catch up on reading this holiday season.  Traditionally, it’s a time for predictions, resolutions, and reflections.  But as we close out the last decade, I couldn’t help but dwell on economist Paul Krugman’s Op-Ed from December 27th titled “The Big Zero”.   He brings up good points that it’s been an […]

Posted in Business | Tagged business impact, business process improvement, business strategy, business value, collaboration, disruptive, disruptive technologies, enterprise apps, Enterprise apps strategy, enterprise software, erp, iterative, lessons learned, management strategy, organizational strategy, organizational trends, pace of change, static, strategy, success, technology adoption, user strategy, viability | 2 Responses

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