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SugarCon

Five more conferences condensed: 2013

Five more conferences condensed: 2013

By Paul Greenberg on July 1, 2013

Conference Coverage Okay, I admit it. I failed. I broke a promise. I wanted to provide individual coverage for each of the conferences that I’ve attended in the last 2 months or so, but there are so many I just couldn’t keep up. I covered SugarCRM SugarCon 2013, Infor, and Infusionsoft and didn’t get to Clarabridge, Lithium LiNC, NetSuite […]

Posted in Business, Featured Posts | Tagged Clarabridge, enterprise software, InfusionSoft, lithium, netsuite, nsw13, Pegasystems, sap, sapphirenow, Social Enterprise, SugarCon, sugarcrm | 2 Responses

Five Conferences 2013: SugarCRM next up

Five Conferences 2013: SugarCRM next up

By Paul Greenberg on May 14, 2013

SugarCRM has been one of the nicest success stories in the CRM industry, often taking what were seemingly difficult steps and turning it into gold. There are at a nodal point and have a couple of things that they have to do to cross over to the next l…

Posted in Business | Tagged 5conf, Social Enterprise, SugarCon, sugarcrm, Tech Industry, Waldorf-Astoria Hotel | 1 Response

At SugarCon 2013, NYC

At SugarCon 2013, NYC

By Denis Pombriant on April 10, 2013

Sugar CRM took its annual customer and partner show on the road this week bringing what had been a Bay Area extravaganza to the Big Apple, the better to attract a sizable population of customers and partners from Europe and other points beyond North America.  It seems to have worked because even though New York […]

Posted in Trends & Concepts | Tagged Larry Augustin, SugarCon, sugarcrm | 2 Responses

CRM reaches the heart of small business -- metaphorically, of course

CRM reaches the heart of small business — metaphorically, of course

By Paul Greenberg on June 4, 2012

For years, we have been talking about the value of CRM for small business. Yet, we the pundits of whatever, always have been publicly puzzled by what we thought was the slowness of small businesses to adopt CRM.  How dare they buck the trend that we were declaring! Admittedly, what we were talking about was […]

Posted in Featured Posts, Technology / Software | Tagged conferences, CRM, CRM Idol, infusioncon, small business, smb, SugarCon, zoho, Zoholics | 2 Responses

SugarCRM: No sweet jokes, please, but it really is...

SugarCRM: No sweet jokes, please, but it really is…

By Paul Greenberg on May 1, 2012

Summary: I continue to be impressed with SugarCRM, year after year, time after time. Well, I just finished attending SugarCRM’s SugarCon 2012 as a (paid) speaker and I continue to be impressed.  Note I didn’t say I am impressed. I said I continue to be impressed with SugarCRM, year after year, time after time.  I’ve attended […]

Posted in Business, Featured Posts, Technology / Software | Tagged customer relationship management, gartner, Open source, SugarCon, sugarcrm

SugarCon A Big Success for SugarCRM

SugarCon A Big Success for SugarCRM

By Denis Pombriant on April 26, 2012

SugarCRM held its user conference, SugarCon in San Francisco last week and by most measures it was a big success.  The event, shoehorned into the Palace Hotel, will begin moving around next year settling in New York where it will attract a larger crowd, including many more customers and fans from Europe before possibly hopping […]

Posted in Business | Tagged CRM, SugarCon, sugarcrm

A Tale of Two Cities: SugarCRM - From Open Source to Open

A Tale of Two Cities: SugarCRM – From Open Source to Open

By Paul Greenberg on April 12, 2011

I’ve always been a fan of SugarCRM – but a critical fan. One who griped because he loved.  I’ve liked the quality of the platform and the products. I’ve liked the staff and management team. I’ve liked much of the outwardly facing attitude of the company to the public. But despite the company’s ardent claims, […]

Posted in Business, Featured Posts, Technology / Software | Tagged conferences, CRM, ibm, IBM Lotus Notes, LotusLive, Open source, SugarCon, sugarcrm

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