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Talent in Sourcing

The Ten Tenets Driving the As-a-Service Economy

The Ten Tenets Driving the As-a-Service Economy

By Phil Fersht on November 7, 2014

As the As-a-Service Economy continues to emerge and evolve, it is the belief of HfS that the model will follow ten key tenets

Posted in Featured Posts, Technology / Software | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, PaaS, Robotic Process Automation, SaaS, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, The Internet of Things

Why some providers are grimly hanging onto the labor-arbitrage model

Why some providers are grimly hanging onto the labor-arbitrage model

By Phil Fersht on November 4, 2014

A new breed of provider has to emerge, which can disrupt the legacy labor-based model

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, Finance & Accounting BPO, HfS Surveys: Technology in BPO 2014, HfSResearch.com Homepage, IaaS and BPaaS, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, PaaS, Robotic Process Automation, SaaS, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy

More hope less fear, please - Digital is not only changing the way we work, it's improving it

More hope less fear, please – Digital is not only changing the way we work, it’s improving it

By Phil Fersht on October 6, 2014

The world of work’s just so much more interesting and rewarding today that it was even five years’ ago

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, procurement, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Talent in Sourcing

1093 research influencers have spoken: HfS leads the analyst industry for growing influence

1093 research influencers have spoken: HfS leads the analyst industry for growing influence

By Phil Fersht on October 1, 2014

And finally, the results of the Analyst Value Survey, which canvassed the views of 1093 enterprises, analysts and vendor consumers of research, have been released. This is – by some margin – the largest study ever conducted to gauge the influence and value of the industry technology analyst firms, and even the most optimistic followers […]

Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Enterprise Irregulars, HfSResearch.com Homepage, IT Outsourcing / IT Services, Outsourcing Heros, Talent in Sourcing

Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

By Phil Fersht on September 15, 2014

Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?

Posted in Business | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Global Business Services, HfSResearch.com Homepage, HR Strategy, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, Outsourcing Heros, Robotic Process Automation, Sourcing Change Management, Sourcing Locations, Talent in Sourcing

Welcome to the era of churn, where 50% of outsourcing contracts are at risk

Welcome to the era of churn, where 50% of outsourcing contracts are at risk

By Phil Fersht on September 3, 2014

We’ve been calling it for seven years now, and finally the chickens are coming home to roost for the outsourcing business:  clients are genuinely walking away from outsourcing relationships which provide mediocre value. And, while some savvy providers are sensing the defections with a few notable re-bid wins of late, many still have their heads […]

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Enterprise Irregulars, HfS Surveys: All our Survey Posts, HfS Surveys: State of Outsourcing 2014, HfSResearch.com Homepage, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, PaaS, Robotic Process Automation, SaaS, Talent in Sourcing

How can we re-humanize the enterprise with two-thirds of staff becoming irrelevant, a similar number sick of their employers

How can we re-humanize the enterprise with two-thirds of staff becoming irrelevant, a similar number sick of their employers

By Phil Fersht on August 18, 2014

There needs to be a significant mindset change from both employers and their staff to re-humanize the enterprise

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Buyers' Sourcing Best Practices, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, Knowledge Process Outsourcing & Analytics, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Talent in Sourcing

The 2014 Talent Acquisition Services Blueprint:  Which providers are delivering in today’s Digitally-challenged marketplace?

The 2014 Talent Acquisition Services Blueprint: Which providers are delivering in today’s Digitally-challenged marketplace?

By Phil Fersht on August 14, 2014

The 2014 Talent Acquisition Services Blueprint: Defining and Sourcing the Talent you need in today’s Digitally-challenged marketplace

Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, HfS Blueprint Results, HfS Research, HfSResearch.com Homepage, HR, HR Outsourcing, HR Strategy, IaaS and BPaaS, PaaS, SaaS, Sourcing Change Management, talent, Talent in Sourcing

What’s the real impact of Digital Technologies on Outsourcing and Shared Services?

What’s the real impact of Digital Technologies on Outsourcing and Shared Services?

By Phil Fersht on August 11, 2014

The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve?

Posted in Trends & Concepts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, digital, Digital Transformation, digitaltransformation, Enterprise Irregulars, Global Business Services, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, Outsourcing Advisors, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Talent in Sourcing, The Internet of Things

Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat

Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat

By Phil Fersht on August 1, 2014

Organizations have been trying to reduce their labor costs for decades, but something feels very different about the new Digital reality in which we operate.

Posted in Business, Featured Posts, Trends & Concepts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Surveys: All our Survey Posts, HfS Surveys: State of Outsourcing 2014, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, mobility, Outsourcing Advisors, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Talent in Sourcing, The Internet of Things

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