By R "Ray" Wang on December 27, 2013
Every Brand Should Have A Plan For A Data Breach The confluence of centralized personally identifiable information, reliance on digital channels, ease of hacking of magnetic stripes, and the application of the Willy Sutton rule ( a.k.a. you rob banks because that’s where the money is) improve the odds that many organizations will face a […]
Posted in Business, Featured Posts | Tagged Apps Strategy, best practices, Big Data, BigData, business strategy, Business Transformation, Chief Customer Officer, Chief executive officer, Chief Marketing Officer, CMO, Crisis Communications, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, customer service, customer service; -business, CXP, Cyber security, data breach, data privacy, Digital Business, Digital Disruption, Digital Divide, Digital identity, digital marketing, Digital Strategy, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Identity, Identity management, Infosecurity, Leadership, marketing, Marketing strategy, Marshall's, Next Gen Customer Experience, Next Gen CXP, Privacy, Privacy Rights, R "Ray" Wang;, rwang0, security, social business, Social Media, Software Insider, SoftwareInsider, Target, TJ Maxx, TJX, vendor strategy |
By Louis Columbus on April 2, 2013
All enterprises, regardless of what they produce or the services they deliver, are really information businesses. The accuracy, speed and precision of IT systems means the difference between winning or losing customers, keeping supply chains profitable, and solidly translating new concepts into revenue-producing products and services. The world’s best-run services businesses have customer-driven IT as […]
Posted in Business | Tagged Accenture, Amazon, apple, byline=Louis Columbus, Cleveland Clinic, Cloud Computing, CRM, customer relationship management, Data Driven, enterprise software, General Electric, Goldman Sachs, google, Hospital Corporation of America, ibm, Innovation & Science, Intelligent Tech, Intermountain Healthcare, JP Morgan Chase, Kaiser Permanente, Louis Columbus' blog, Mayo Clinic, microsoft, mobile, nestlé, Proctor & Gamble, Progressive Insurance, SaaS, Schlumberger, software as a service, Target, Tech, Toyota, wells fargo
By Denis Pombriant on September 21, 2011
Shades of George W. Bush and Victoria’s Secret all in one. We got fooled again last week by our own ineptitude and inability to learn from history when Target stores website crashed under the weight of a highly successful marketing campaign. The last time anything remotely similar happened was when Victoria’s Secret decided to do […]
Posted in Featured Posts, Technology / Software | Tagged Amazon, CRM, eBay, elastic cloud, Jessica Alba, jessica Simpson, Missoni, social networking, Target
By Jason Busch on November 4, 2009
Every month, it seems there’s another large-scale China consumer products recall. Earlier in the fall, it was Wal-Mart. Now it’s my favorite big-box non-warehouse format, Target. The LA Times blog recently reported that “Target has recalled 610,000 H…
Posted in Business | Tagged China, Retail, Target, Wal-Mart
