CRM Watchlist 2015 Elites, Part 3: PROS
The CRM Watchlist 2015 Elites is a small group with a huge impact. Yesterday, we looked at Microsoft, and today, we take a look at the littlest of the four: PROS. Let ‘er rip.
The CRM Watchlist 2015 Lifetime Achievement Award goes to CRM Magazine
The 4th annual Lifetime Achievement Award goes to the institution which, historically, might have had the most impact on the CRM industry. That would be CRM Magazine. Find out why.
And the winners of the 2015 CRM Watchlist are…
Finally, we have the winners of the 2015 CRM Watchlist. This year, it was tougher than ever to win, but these companies have what it takes to make a big impact on the markets they play in.
Setting the tone for 2015: CRM begat Social CRM which begat customer engagement
What is the state of customer engagement? What kind of framework needs to be created to help businesses achieve that engagement? It starts here with the 2015 agenda for customer engagement.
CRM Watchlist 2014 Winners: Upgraded to a Suite: Part I
The CRM Watchlist 2014 winners have been harder than ever to characterize. But there are some vendors who, for example, provide product suites that won so I created the Suites category. Today, we look at CRMnext, Infor and NetSuite and Wednesday, SAP a…
CRM Watchlist 2014: For the 1st time ever: The Watchlist Elite, Part II
We move on to the CRM Watchlist 2014 Elite specialists – Blackbaud, Infusionsoft, Xactly. They each dominate their market, they each have a culture to be proud of and…other things. Read on to see what they are doing and what they should be.
And the winners of the CRM Watchlist 2014 are….
Its finally here. After reading, evaluating, scoring and notetaking on 162 submissions totalling around 2200 pages, I’ve arrived at the winners of the CRM Watchlist 2014.
Five Conferences 2013: Infor one and Infor all
Infor has a shot at making the Big 4, the Big 5. But to do that, not only should they continue on the path that they are continuing on but they need to take advantage of market opportunities staring them in the face – and they aren’t fully doing that a…
Five Conferences 2013: SugarCRM next up
SugarCRM has been one of the nicest success stories in the CRM industry, often taking what were seemingly difficult steps and turning it into gold. There are at a nodal point and have a couple of things that they have to do to cross over to the next l…
CRM Watchlist 2013 Winners: Three Kings – Sales, Process, Analytics
This is probably the most eclectic category – because its so disparate – but its the foundation for many a company’s core business operations – sales, business processes and analytics. Three hot areas. Our winners this year are all accomplished. Let’s…
