
How Work Will Evolve in a Digital Post-Pandemic Society
The current outbreak of COVID-19 is stress testing our institutions, infrastructure, governments, and societies more than any event in most of our lifetimes. We have to go all the way back to the two World Wars to find similar precedents. Yet, as our businesses and personal lives are profoundly impacted, some of us can also […]
What Are the Required Skills for Today’s Digital Workforce?
As I spend a great deal of time every year looking at the latest technological advances for the enterprise, I’ve noticed a trend in recent years that’s long been true but is clearly markedly accelerating. That trend is that technology has officially pulled well ahead of the workplace skills of even the most proactive manager […]
The Strategic Value of Social Business: What We’ve Learned
Recently, I had the need to gather our latest research from research, clients, and case studies on the established performance of social business for the Future of Work master class I delivered in Paris at Enterprise 2.0 SUMMIT 2015 this week. The intent was to answer this question: What specifically is the business value in […]
How Leaders Can Address the Challenges of Digital Transformation
2015 marks ten years in which I’ve been working in the trenches with organizations at a leadership level to drive some form of major change that intertwines technology, networks, and people. Back in the early days it consisted mostly of the novel and heady topics of the Web 2.0 revolution. As things matured and the […]
Unified Collaboration: How Social Business and Other Forms of Digital Engagement are Intertwining
The rich history of digital collaboration in the last 30 years has been a long and winding one. Fortunately, it’s also been a highly rewarding story that has led to literally historic advances in workforce productivity and efficiency for most organizations. Along the way, many of these advances have led to and made possible entirely […]

Dreamforce 14: Live Blogging the Benioff Keynote #df14
The enormous crowd here is streaming into the main keynote with Marc Benioff here at Moscone Center on Tuesday. it’s nearly 1pm PT and the main hall is filing up quickly. I’ll live blog the event here as much as possible given that the Ethernet for industry analysts isn’t working, but the private Wifi is, […]
Let The Network Do The Work
One of the most striking things I seen when watching organizations make the transition from legacy industrial models of working to new network-based models, is that we keep trying to employ the new tools and ideas in the same old ways. Certainly, it’s quite hard to unlearn the old methods, so deeply instilled are they […]

Going Beyond ‘Bolt-On’ Digital Transformation
Much has been made recently of the imperative to fully transition our businesses into the modern digital world. It now hardly needs to be said at this point. There is even some encouraging news for traditional enterprises: The latest data from Forrester shows that companies are indeed at long last making digital transformation a top […]
Defining the Next Generation Enterprise for 2014
Many of you know that over the last several years I’ve tried to make the case that most organizations are currently falling behind the advancing pace of technological change. That business is so centered around technology today is the reason why addressing this has become a top competitive issue. Becoming better adapted to tech change […]
Shifting the Meaning of Hierarchy to Community
Over the last year or so, a fascinating bow wave of interest has been converging on a growing cadre of companies who appear to be doing something quite novel and seemingly new. Specifically, these organizations have apparently thrown off many of the traditional structures and processes of corporate management. Interestingly, all of these organizations are […]