• Home
  • Blog
  • Who We Are
  • Contact
  • Sponsors
Enterprise Irregulars
Smart Thinking for the Smart Enterprise
  • Featured Posts
  • Business
  • Technology / Software
  • Trends & Concepts
  • Startup Lessons

Totango

News Analysis: Gainsight Spring 2014 Release Targets Large Enterprises Making The Transition To #DigitalBiz

News Analysis: Gainsight Spring 2014 Release Targets Large Enterprises Making The Transition To #DigitalBiz

By R "Ray" Wang on March 24, 2014

Customer Success Management Pioneer Adds Key Functionality For March 2014 Release On March 18th, Mountain View, CA based Gainsight announced the Spring 2014 release of its customers success management platform.  Led by CEO Nick Mehta, the cloud software vendor has received over $29M in funding from key investors such as Bain Capital, Battery Ventures, Capital […]

Posted in Technology / Software | Tagged 2014, Apps Strategy, Bain Capital, Battery Ventures, business intelligence, Business Outcomes, business performance management, Capital Innovators, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, CMO, collaboration, Constellation Research, Cultivation Capital, customer engagement, Customer Experience, Customer success, Customer Success Management, Customer Support, CXO, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Gainsight, InsideView, linkedin, News Analysis, Next Generation Customer Experience, NextGen, NextGenCXP, Nick Mehta, R "Ray" Wang;, recurring revenue, rwang0, SaaS, SaaS offensive, Service Source, Silicon Valley Bank, Software Insider, SoftwareInsider, Success management, Summit Partners, Totango, vendor strategy

CRM Watchlist 2014 winners: Customer engagement

CRM Watchlist 2014 winners: Customer engagement

By Paul Greenberg on February 24, 2014

Disparate in what they do, they all involve technologies associated with engaging customers or at least understanding what they have to know so that they can engage customers.

Posted in Business, Featured Posts, Technology / Software | Tagged Clarabridge, CRM Watchlist, CRM Watchlist 2014, customer relationship management, deloitte, Medallia, Moxie, Thunderhead.com, Totango, Watchlist

feed mail facebook twitter linkedin

EI Tweets

My Tweets

Popular Posts

  • Thursday’s Tech Showcase: SnapLogic Tackles Cloud/SaaS Integration Challenges
  • Salesforce Sees Surge In $1M+ Deals Powering Record Q1, FY22 Results
  • Cybersecurity CEOs Share How Businesses Can Protect Themselves In 2022
  • Is Social Business Dead?
  • Silicon Valley’s Defining Characteristics
  • Beyond The Three V’s of Big Data – Viscosity and Virality
  • The Architecture of a Social Business
  • Microsoft: A new era of vertical integration?

Archives

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Authors

  • Anshu Sharma
  • Bob Warfield
  • Brian Sommer
  • Dave Kellogg
  • David Terrar
  • Denis Pombriant
  • Dion Hinchcliffe
  • Esteban Kolsky
  • Evangelos Simoudis
  • James Governor
  • Jason Corsello
  • Jason M. Lemkin
  • Louis Columbus
  • Michael Krigsman
  • Naomi Bloom
  • Paul Greenberg
  • Phil Fersht
  • R "Ray" Wang
  • Raju Vegesna
  • Ross Mayfield
  • Sameer Patel
  • Sandy Kemsley
  • Susan Scrupski
  • Thomas Otter
  • Tom Raftery
  • Vijay Vijayasankar
  • Vinnie Mirchandani
  • Zoli Erdos