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Social Business Intelligence: Positioning a Strategic Lens on Opportunity

Social Business Intelligence: Positioning a Strategic Lens on Opportunity

By Dion Hinchcliffe on September 1, 2011

Recently I’ve been tracking the growth of social analytics and the means of delivering well on it. Connecting it to the needs of the business is the next step beyond basics of collating, aggregating, and identifying patterns in what the world is doing that affects your organization. On ZDNet recently, I explored the rapidly growing trend of big data. Collectively, big data represents a set of highly innovative new ways that companies are developing to distill value from the sheer scale, richness, and complexity of today’s vast networks of people and their data, of which the Internet is just the biggest example. It is social media in particular, however, where big data and business value intersect.

Posted in Featured Posts, Technology / Software | Tagged actionable insight, aggregation, Analysis, big analytics, Blog Post, CIO, CMO, Community, customer care, Data mining, Facebook, fast data, innovation, Insight, knowledge, listening, marketing, monitoring, operations, optimization, patterns, sentiment, social analytics, social BI, social business, Social Business Intelligence, Social CRM, Social Media, trends, trendspotting, Twitter | 5 Responses

Research Report: Constellation’s Research Outlook For 2011

Research Report: Constellation’s Research Outlook For 2011

By R "Ray" Wang on January 4, 2011

Organizations Seek Measurable Results In Disruptive Tech, Next Gen Business, And Legacy Optimization Projects For 2011 Credits: Hugh MacLeod Enterprise leaders seek pragmatic, creative, and disruptive solutions that achieve both profitability and market differentiation. Cutting through the hype and buzz of the latest consumer tech innovations and disruptive technologies, Constellation Research expects business value to […]

Posted in Business, Featured Posts, Technology / Software | Tagged 2011, 2011 Predictions, analytics, android, appliance market, Apps Strategy, B2B, B2B E-commerce, B2B market strategy, B2C, B2C E-commerce, best practices, bill of rights, BPO, brand monitoring, Business 2.0, business drivers, business intelligence, business process optimization, business process outsourcing, business requirements, business strategy, business technology, business value, CEO, CFO, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, cloud security, Cloud Wars, CMO, collaboration software, Constellation Research, Consumer Tech, contract negotiations, contract strategy, Convergence, cost reduction, CRM, CTO, custom apps, custom development, DaaS, Data deluge, data integration, data quality, data stewardship, disruptive, disruptive technologies, Disruptive technology, early adoptions, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, Facebook, future of business, Gov 2.0, gov20, Government Contracting, govtech, hybrid, hybrid deployments, ibm, information management, information management matrix, innovation, innovation insights, Internet of Things, IT budgets, IT services firms, IT Strategy, last mile solutions, Legacy Optimization, lessons learned, license fees, license management, license parking, license policy, license returns, line of business, maintenance, maintenance fees, management strategy, market strategy, marketing, microsoft, next gen, next gen apps, next gen cio, next gen CIO’s, next gen enterprise, next gen IT leaders, next generation, Next generation apps, NextGen, oracle, p2p, PaaS, pace of change, pace of technology adoption, packaged apps, Point of view, Private Cloud, Private Clouds, procurement, R “Ray” Wang;, relationship managmeent, relationships, Research Report, rwang0, SaaS, SaaS Bill of Rights, SaaS escrow, SaaS Integration, SaaS offensive, SaaS strategies, sales strategies, salesforce.com, sap, service economy, services based industries, social business, Social Business Software, social campaign tracking, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, Social Media, social media monitoring, social service, social support, social support insights, social technologies, software appliances, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Software Vendors, Sourcing, stack wars, subscription pricing, subscription revenues, technology adoption, technology budgets, technology partnerships, technology platforms, third party maintenancce, Third Party Maintenance, trends, two-tier ERP, Unified Communications, upgrades, usability, use cases, used software, user strategy, value, vendor strategy, vmforce, VMware, Web 2.0

Research Report: 2011 Cloud Computing Predictions For Vendors And Solution Providers

Research Report: 2011 Cloud Computing Predictions For Vendors And Solution Providers

By R "Ray" Wang on December 28, 2010

This blog was jointly posted by @Chirag_Mehta (Independent Blogger On Cloud Computing) and @rwang0 (Principal Analyst and CEO, Constellation Research, Inc.) Part 1 was featured on Forbes: 2011 Cloud Computing Predictions For CIO’s And Business Technology Leaders As Cloud Leaders Widen The Gap, Legacy Vendors Attempt A Fast Follow Cloud computing leaders have innovated with […]

Posted in Business, Featured Posts, Technology / Software | Tagged 2011 Predictions, BPO, Business Analytics, business technology, business value, CFO, Chirag Mehta, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, cloud security, Cloud Wars, CTO, DaaS, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, enterprise strategy, iaas, information broker, integration, IT Strategy, next gen apps, next gen cio, next gen CIO's, next gen CIO’s, next gen enterprise, next gen IT leaders, next generation, Next generation apps, PaaS, Platform as a service, Private Cloud, Private Clouds, R “Ray” Wang;, R "Ray" Wang;, Research Report, rwang0, SaaS, SaaS Integration, SaaS offensive, SaaS strategies, social business, Social Business Software, Social Enterprise, social enterprise apps, software as a service, trends, vendor strategy | 9 Responses

“What’s hot right now?” 3 Tech Picks

“What’s hot right now?” 3 Tech Picks

By Michael Coté on October 8, 2010

I’m often asked “what’s hot now?” And why the hell not?

Posted in Technology / Software | Tagged Cloud, elder companies, enterprise software, marketing, mobile, Open source, The New Thing, trends

Evolution of Change: Signs for the Future of Business

Evolution of Change: Signs for the Future of Business

By Michael Fauscette on September 3, 2010

I like taking the time once in a while to tie different trends together, it just helps me focus on what’s really happening now and helps me understand where things might be going. Taken individually there are some very interesting things happening in technology and business but when you link them together a picture starts […]

Posted in Trends & Concepts | Tagged change, Cloud, Cloud Computing, evolution, mobile, post-industrial, Ray Kurzweil, SaaS, Social, The Singularity Is Near, trends

Ten tech-enabled business trends to watch

Ten tech-enabled business trends to watch

By Jeff Nolan on August 15, 2010

McKinsey Quarterly published a really insightful list of tech-enabled business trends that are shaping business today. The first one maps to something I have been spending a lot of time in lately, companies using communities to drive support costs down while improving the experience of support, build better products, and capture the marketing potential that […]

Posted in Trends & Concepts | Tagged Big Data, Cloud, McKinsey & Company, Social network, trends

Six Social Business Trends To Watch

Six Social Business Trends To Watch

By Dion Hinchcliffe on August 4, 2010

It will come as little surprise to readers here that businesses this year have been getting increasingly serious about social media as they find that their customers are spending a rapidly growing amount of time there. The most recent numbers show that Americans are spending nearly a quarter of their online time in social networks, […]

Posted in Featured Posts, Trends & Concepts | Tagged Blog Post, Cloud Computing, Community, mobile, Network effects, Social CRM, trends | 5 Responses

It's Holiday Prediction Time Already

It’s Holiday Prediction Time Already

By Dennis Moore on November 3, 2009

When you get your third request to discuss the outlook for 2010 for our industry, it must be “Holiday Prediction” time. With no further ado, and with two months left in the year, here are my predictions for the enterprise software world for 2010. The…

Posted in Business | Tagged EnterpriseIrregulars, Oracle Fusion Applications, sap, Thoughts, trends | 4 Responses

Web 2.0 is a fad, make room for Web C3

Web 2.0 is a fad, make room for Web C3

By Craig Cmehil on October 12, 2009

I joined “forces” with Lee Provoost a few weeks ago around a shared interest and thought thread that spawned in Twitter. The following is a result of that collaboration…
Web 2.0 is a fad, make room for Web C3
Each day one wakes thinking they have a handle on what is happening, not thinking that they […]

Posted in Business | Tagged C3, fads, future, Thoughts, trends, web20, web30

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