• Home
  • Blog
  • Who We Are
  • Contact
  • Sponsors
Enterprise Irregulars
Smart Thinking for the Smart Enterprise
  • Featured Posts
  • Business
  • Technology / Software
  • Trends & Concepts
  • Startup Lessons

Trulia

Image credit: AGBeat

Future of CRM: Next Gen CRM does not look like CRM

By Anshu Sharma on October 10, 2013

Since leaving Salesforce after five and a half years, I am often asked by entrepreneurs and venture investors what the next generation of CRM looks like.  Or the billion-dollar question: Who will disrupt Salesforce.com?I have seen well written articles about the future of CRM like this post but I don’t view the world of CRM through this […]

Posted in Featured Posts, Technology / Software | Tagged airbnb, CRM, customer relationship management, disruption, mobile app, Next Gen CRM, OpenTable, salesforce.com, Trulia, Uber | 8 Responses

feed mail facebook twitter linkedin

EI Tweets

My Tweets

Popular Posts

  • I disagree with Seth Godin
  • Three types of GUIs - past, present and the future
  • Kellblog's 10 Predictions for 2020
  • Google’s Woes and the Right to Be Pixilated
  • Beyond The Three V’s of Big Data – Viscosity and Virality
  • How Services CPQ Helps Close Revenue Gaps
  • 2021 Roundup Of AI And Machine Learning Market Forecasts Show Strong Growth
  • Connecting Digital Strategy with Social Business and Next-Gen Mobility

Archives

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Authors

  • Anshu Sharma
  • Bob Warfield
  • Brian Sommer
  • Dave Kellogg
  • David Terrar
  • Denis Pombriant
  • Dion Hinchcliffe
  • Esteban Kolsky
  • Evangelos Simoudis
  • James Governor
  • Jason Corsello
  • Jason M. Lemkin
  • Louis Columbus
  • Michael Krigsman
  • Naomi Bloom
  • Paul Greenberg
  • Phil Fersht
  • R "Ray" Wang
  • Raju Vegesna
  • Ross Mayfield
  • Sameer Patel
  • Sandy Kemsley
  • Susan Scrupski
  • Thomas Otter
  • Tom Raftery
  • Vijay Vijayasankar
  • Vinnie Mirchandani
  • Zoli Erdos