By Dion Hinchcliffe on November 12, 2014
The rich history of digital collaboration in the last 30 years has been a long and winding one. Fortunately, it’s also been a highly rewarding story that has led to literally historic advances in workforce productivity and efficiency for most organizations. Along the way, many of these advances have led to and made possible entirely […]
Posted in Business, Featured Posts | Tagged Analysis, collaboration, communication, Convergence, events, social business, social collaboration, Social Media, strategy, The Enterprise, Trends and Statistics, ucaas, Unified Communications |
By Denis Pombriant on June 10, 2012
The next bright shiny objects I was so looking forward to getting the Facebook IPO out of the way and then splat, like a ripe tomato in the kisser, we have to learn that the underwriters might not have shared some pre-IPO information transparently. Enough already! Bankers appear to be tone deaf to the fallout […]
Posted in Featured Posts, Technology / Software | Tagged Cloud9 Analytics, CRM, Facebook, Salesforce Chatter, Unified Communications
By Denis Pombriant on May 9, 2012
Sustainability and CRM There was an interesting article in the New York Times last week, “When Flying 720 Miles Takes 12 Hours” about airlines but the subtext was all about CRM, or at least where CRM has to go. If you know me at all, you know I closely attend to macroeconomics and energy […]
Posted in Business, Featured Posts | Tagged AT&T, Cisco, CRM, Current Affairs, economics, microsoft, peak oil, Shortel, siemens, Unified Communications
By Denis Pombriant on March 28, 2012
Note to self: Write something nice about Microsoft Convergence 2012. They did a great job in Houston and most importantly you can really see the CRM focus coming together with social, mobile, analytics, back office and a lot more. It’s taken a long time because there are a lot of moving parts for Microsoft but […]
Posted in Featured Posts, Technology / Software | Tagged Convergence 2012, CRM, erp, microsoft, salesforce, social networking, UCS, Unified Communications
By Denis Pombriant on April 27, 2011
I hate to sound like Dr. Doom and Gloom but have you paid attention to the cost of gasoline lately? Of course you have. It’s sickening to watch as prices resume their inexorable climb. The last time we saw prices spike was the last time the economy was in decent shape — right before the […]
Posted in Technology / Software | Tagged CRM, economics, Energy, IEA, technology, UCS, Unified Communications
By R "Ray" Wang on January 4, 2011
Organizations Seek Measurable Results In Disruptive Tech, Next Gen Business, And Legacy Optimization Projects For 2011 Credits: Hugh MacLeod Enterprise leaders seek pragmatic, creative, and disruptive solutions that achieve both profitability and market differentiation. Cutting through the hype and buzz of the latest consumer tech innovations and disruptive technologies, Constellation Research expects business value to […]
Posted in Business, Featured Posts, Technology / Software | Tagged 2011, 2011 Predictions, analytics, android, appliance market, Apps Strategy, B2B, B2B E-commerce, B2B market strategy, B2C, B2C E-commerce, best practices, bill of rights, BPO, brand monitoring, Business 2.0, business drivers, business intelligence, business process optimization, business process outsourcing, business requirements, business strategy, business technology, business value, CEO, CFO, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, cloud security, Cloud Wars, CMO, collaboration software, Constellation Research, Consumer Tech, contract negotiations, contract strategy, Convergence, cost reduction, CRM, CTO, custom apps, custom development, DaaS, Data deluge, data integration, data quality, data stewardship, disruptive, disruptive technologies, Disruptive technology, early adoptions, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, Facebook, future of business, Gov 2.0, gov20, Government Contracting, govtech, hybrid, hybrid deployments, ibm, information management, information management matrix, innovation, innovation insights, Internet of Things, IT budgets, IT services firms, IT Strategy, last mile solutions, Legacy Optimization, lessons learned, license fees, license management, license parking, license policy, license returns, line of business, maintenance, maintenance fees, management strategy, market strategy, marketing, microsoft, next gen, next gen apps, next gen cio, next gen CIO’s, next gen enterprise, next gen IT leaders, next generation, Next generation apps, NextGen, oracle, p2p, PaaS, pace of change, pace of technology adoption, packaged apps, Point of view, Private Cloud, Private Clouds, procurement, R “Ray” Wang;, relationship managmeent, relationships, Research Report, rwang0, SaaS, SaaS Bill of Rights, SaaS escrow, SaaS Integration, SaaS offensive, SaaS strategies, sales strategies, salesforce.com, sap, service economy, services based industries, social business, Social Business Software, social campaign tracking, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, Social Media, social media monitoring, social service, social support, social support insights, social technologies, software appliances, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Software Vendors, Sourcing, stack wars, subscription pricing, subscription revenues, technology adoption, technology budgets, technology partnerships, technology platforms, third party maintenancce, Third Party Maintenance, trends, two-tier ERP, Unified Communications, upgrades, usability, use cases, used software, user strategy, value, vendor strategy, vmforce, VMware, Web 2.0
By Michael Fauscette on November 17, 2010
I was mulling over the facebook email (or is that not email but messaging) announcement and looking at a bunch of the surrounding commentary when an idea struck me. First though, please don’t skewer me over the blog title until…
Posted in Featured Posts, Technology / Software | Tagged email, Facebook, gmail, google, im, Instant messaging, messaging, Ribbit, skype, SMS, Unified Communications |
By R "Ray" Wang on June 6, 2010
Clients Now See Microsoft As The Neutral Vendor, Hence All The Questions
Just less than 3 years ago, Microsoft was still perceived as part of the “evil” empire. Business leaders worried about the complicated and expensive licensing and pricing structures. IT leaders bemoaned the lock-in and proprietary and often buggy software. But in a reversal […]
Posted in Business, Featured Posts | Tagged application development, Apps Strategy, Azure, Cloud, Cloud Computing, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, enterprise software, event report, ibm, Internet Explorer, JBoss, microsoft, Microsoft Azure, Microsoft SharePoint, Microsoft Silverlight, middleware, next gen cio, next gen CIO's, next gen IT leaders, oracle, salesforce.com, sap, SQL Server, STB Analyst Summit, TechEd, technology platforms, tools and technology, UC, Unified Communications, vmforce, VMware, W3C, windows mobile, Windows Phone 7 |
