By Michael Fauscette on September 19, 2014
I just returned from New Orleans last evening after attending Infor’s user conference Inforum (disclosure: Infor paid my travel expenses to the event, and is an IDC client). On the flight back I was thinking about what I saw, and what I’ve learned about Infor from my last several interactions with them, and wanted to […]
Posted in Featured Posts, Technology / Software | Tagged Business, data, design, enterprise, erp, financials, HCM, Infor, Inforum 2014, innovation, Science, Technology / Software, ux |
By Michael Krigsman on April 28, 2014
Located in a prominent position on the wall of Infor’s New York headquarters, is a large graphic that says, “No Fugly Software.” It is a summary statement of the company’s ongoing effort to define a unique cultural identity that links design to improved outcomes and experiences for customers. Infor is a sleeping giant among enterprise […]
Posted in Featured Posts, Technology / Software | Tagged Charles Phillips, Infor, ui, ux
By Jason Corsello on November 12, 2013
Think about the overall employee “user experience” that HR managers have a hand in defining and creating: It starts, logically, with the building and the office space. Then there’s the company culture — and all of the variables that go into that — that HR helps shape as part of the employee experience. For many […]
Posted in Featured Posts, Technology / Software | Tagged Human resources, Organizational culture, talent management, User Experience, ux |
By Anshu Sharma on November 6, 2013
One of the questions often asked by venture investors and entrepreneurs alike is – how does product strategy work at a company like Salesforce? How is it different from Oracle? How does Salesforce thinking about products fundamentally different than how SAP or Oracle approach it? To me it comes down to the way the three […]
Posted in Featured Posts, Technology / Software | Tagged Business process, design, oracle, SaaS, salesforce.com, sap, software as a service, ui, ux |
By Brian Sommer on October 17, 2013
CX, Customer Experience, is all the rage these days. Got an old CRM (customer relationship management) product? Re-brand it CX and watch sales skyrocket! Or, so, that’s what software vendors would like to see happen. Methinks, it will be a tough sell – here’s why. CX attempts to be more true to the ‘customer’ focus […]
Posted in Featured Posts, Technology / Software | Tagged apple, Customer Experience, CX, iPad, ux |
By R "Ray" Wang on September 23, 2013
Past Oracle Open Worlds Have Disappointed Customers and Partners Let’s be frank. The past five years at Oracle Open World have disappointed even the faithful. The over emphasis on hardware marketing and revisionist history on cloud adoption bored audiences. The $1M paid advertorial keynotes had people walking out on the presenters 15 minutes into the […]
Posted in Business, Featured Posts, Technology / Software | Tagged #oow13, acquisition, Apps Strategy, Big Data, BigData, Box, Business Analytics, business intelligence, CEO, CFO, Chief Customer Officer, Chief Digital Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, CIO, Cloud, Cloud Computing, Cloud Wars, CMO, collaboration, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Corporate Strategy, Corporate Vision, Corporate Vision And Strategy, CRM, CustExp, Customer Experience, customer experience management, CXP, Data to Decisions, Digital Business, digital marketing, Digital Marketing Transformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, event report, Exact Target, innovation, Internet of Things, IoT, Larry Ellison, mergers, Mergers And Acquisitions, oracle, Oracle 12C, Oracle E-Business Suite, Oracle Fusion Apps, Oracle Open World, R "Ray" Wang;, rwang0, social business, Software Insider, SoftwareInsider, user conference, User Experience, ux, vendor strategy
By Michael Fauscette on March 4, 2013
There continues to be a lot of discussion of the trend that’s sometimes called consumerization of IT. I wrote about it here, and to summarize that post, I think the trend is really about two things, changing expectations and the source of tech innovation. That’s may be an oversimplification, but I think it at least […]
Posted in Featured Posts, Trends & Concepts | Tagged Big Data, Cloud, Consumerization, IT, ITization, mobile, socbiz, Social, ux
By R "Ray" Wang on December 3, 2012
Pace of Innovation Exceeds Ability To Consume Rapid innovation, flexible deployment options, and easy consumption models create favorable conditions for the proliferation of disruptive technology. In fact, convergence in the five pillars of enterprise disruption (i.e. social, mobile, cloud, big data, and unified communications), has led to new innovations and opportunities to apply disruptive technologies […]
Posted in Trends & Concepts | Tagged #techoptimization, adoption, analytics, Apps Strategy, best practices, Big Data, BigData, Business Analytics, Business Outcomes, business strategy, change, Change Management, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Corporate Digital Divide, Corporate Strategy, Corporate Vision, Corporate Vision And Strategy, customer engagement, Customer Experience, customer experience management, Data to Decisions, Data2Decisions, Digital Divide, digital marketing, Digital Marketing Transformation, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, future, future of business, future of work, innovation, innovation insights, innovation labs, management strategy, Monday's Musings, next gen cio, next gen CIO's, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next gen enterprise, next gen IT leaders, next generation, Next generation apps, organizational strategy, outcome focused, People to People, public cloud, R "Ray" Wang;, rwang0, SaaS, socbiz, social business, Social Enterprise, Social Media, social technologies, Software Insider, SoftwareInsider, technology adoption, technology budgets, Technology Optimization, User Experience, ux |
By James Governor on May 30, 2012
“This is some of the most beautiful enterprise software that’s ever been released. When you talk about information management at scale, then beauty matters. Consistency matters.” Phil Gilbert, IBM senior vice president, describing Business Process Manager 7.5 at Impact 2012. When I wrote up IBM’s Impact business and technology conference last year I noted that […]
Posted in Technology / Software | Tagged activity streams, BPM, Business process, ibm, Lombardi, sap, ux
By Bob Warfield on June 20, 2011
Just had a back and forth with @dahowlett on Twitter about Dropbox’s recent breach of security. For about 4 hours passwords didn’t matter to Dropbox–you could type in whatever you wanted and access anyone’s data. Dennis went on a pretty good rampage about it, and I have a hard time blaming him. Yes, accidents happen, […]
Posted in Featured Posts, Technology / Software | Tagged dropbox, linkedin, PayPal, quality, strategy, User Experience, ux, venture