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Value Beyond Cost Study 2015

Dallas, we have another problem:  Too many Advisors are Buying the Service Provider Hype

Dallas, we have another problem: Too many Advisors are Buying the Service Provider Hype

By Phil Fersht on February 12, 2015

We need advisors steeped in reality who can give enterprises a nice big dose of reality, who truly understand what life is like a few years into an outsourcing engagement

Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Enterprise Irregulars, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, IT Outsourcing / IT Services, Outsourcing Advisors, Value Beyond Cost Study 2015

Europe: If you can’t do Arbitrage, then Automate!

Europe: If you can’t do Arbitrage, then Automate!

By Phil Fersht on February 3, 2015

if your enterprise cannot make the swift changes you need to upskill your operations talent, surely the advent of Robotic Process Automation platforms is providing an increasingly appealing alternative path to take?

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IT Outsourcing / IT Services, Outsourcing Advisors, Phil Fersht, robitics, Robotic Process Automation, RPA, Talent in Sourcing, The As-a-Service Economy, Value Beyond Cost Study 2015

Dallas, we have a problem: Advisors struggling to deliver “Expertise-as-a-Service”

Dallas, we have a problem: Advisors struggling to deliver “Expertise-as-a-Service”

By Phil Fersht on February 1, 2015

Consultants are supposed to be like doctors – they need to use the latest tools, technologies and knowledge at their disposal to help their clients

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG, mobility, Outsourcing, Outsourcing Advisors, Phil Fersht, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, Value Beyond Cost Study 2015 | 1 Response

Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

By Phil Fersht on January 26, 2015

There clearly is a need for more flexible labor in many European countries, and the ability to source skills “As-a-Service” from providers is becoming increasingly appealing

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, Robotic Process Automation, SaaS, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The As-a-Service Economy, Value Beyond Cost Study 2015

Cost is the New Black:  The Overbearing Paradoxical C-Suite Imperative for 2015

Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015

By Phil Fersht on January 19, 2015

60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations – but most are discovering they need to work smarter before they can work cheaper.

Posted in Business, Featured Posts | Tagged Analytics and Big Data, as a service, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Global Business Services, Healthcare and Outsourcing, HfS, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, Outsourcing Advisors, PaaS, Phil Fersht, procurement, Robotic Process Automation, SaaS, SAP SuccessFactors, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, The Internet of Things, Value Beyond Cost Study 2015, workday

Skill not Scale: The Massive Opportunity Awaiting the Services Industry

Skill not Scale: The Massive Opportunity Awaiting the Services Industry

By Phil Fersht on January 12, 2015

There needs to be a coming-together of consulting and outsourcing service delivery, the likes of which we have yet to see at a broad scale in the services industry.

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Digital Transformation, Enterprise Irregulars, HfS Research, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IT Outsourcing / IT Services, mobility, Outsourcing Advisors, Phil Fersht, Robotic Process Automation, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, Value Beyond Cost Study 2015

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