
The Honeymoon Ends in Despair: The Sad Sad Case of Verizon Wireless
For years – since the first one was released – I had an iPhone. I had the iPhone, then the 3G, the 3GS and the 4. For me to continue to acquire that fashion statement, I had to suck it up and go back to AT&T, a carrier that I hated for eons – because […]

Ten great software glitches for 2010
Top ten failure lists are a dime a dozen. This one is exceptional because the guy who compiled it wrote the book on this subject.

Verizon Wireless to refund $50 million over software glitch
Following an investigation with the FCC, Verizon Wireless agreed to credit customers who were erroneously charged for accessing data services on their cell phone.