
Social Business needs a Cnut
Careful with that spelling (for some reason I preferred it to Canute or Kanute). Here is my premise. I think, like Clay Shirky, that we are living in a period of transformation rivalling the changes in society triggered by the printing press, the telegraph, the telephone, photography, film, television, or the start of the Internet […]

Twitter’s Biggest Problem: Tweets are Ads
Today seems to be bash on Twitter day: – Trouble at Twitter is a Fortune article talking about how Boardroom antics, CEO switches, and other distractions are keeping Twitter from progressing. – Twitter turned down a $10 Billion offer from Google, and the Business Insider claims that although they have 200 million registered users, […]

Putting Personal Choice into Enterprise IT?
Corporate IT is about standardization, control, governance, compliance, IP protection and enterprise security not about personal choice and empowerment, or at least it was. There’s a growing movement though towards employee empowerment and personal. Now admittedly some of the movement…

Knowledge Sharing – The "New" Power in the Enterprise
I grew up with the concept that knowledge is power and that hoarding knowledge could lead to a strong power base in an organization. That’s not an unusual view from the recent past and fits a hierarchical structure inside a…

Fred Wilson is Still Wrong About Streaming Music and Amazon’s Locker Will Rock
Fred and I have tangled before over the issue of owning your music versus streaming it. Fred continues undaunted in his latest post, a reaction to Amazon’s Music Locker announcements: I don’t get the idea of music locker services like the one Amazon just announced. If I’m going to stream music from the cloud, why should […]

What are Customers Looking for From Social Businesses?
There’s a great conversation going on right now around what Customers are looking for from Social Businesses (e.g. what is Social CRM, really?) between Dennis Howlett, Paul Greenberg (via Dennis), Mitch Lieberman, and no doubt several others I haven’t yet tracked down. It starts from a survey IBM did on what businesses think the value […]

Black Hat Social Marketing (aka Maybe Scoble Was a Little Bit Right About Authenticity)
I have to admit: when Scoble blew up over the idea that the Facebook comments adopted by Techcrunch might reduce authenticity, I was convinced he was wrong. The premise is a simple one: the Facebook commenting system forces you to leave comments under your real name. The theory is that a lot of people will […]

IBM Introduces "Smarter Commerce"
Today IBM announced a new initiative called "Smarter Commerce" that ties together $2.5 Billion in acquisitions, organic software assets and a new Global Services practice of over 1000 consultants to capitalize on what IDC is calling commerce 2.0. A few…

Bing’s Cheating, Scoble’s an Attention Whore, Escape the Internet Soap Opera
Geez, must be a slow news week or something. First we got the whole Scoble/Quora soap opera. To make that long story mercifully shorter, Scoble went from thinking Quora was biggest blogging innovation in 10 years to “Why I was wrong about Quora as a blogging service” to being given a good intervention to finally […]

Google Says Spam a Priority, Not So Much a Problem
Official response from Matt Cutts on the Google Search Spam problem. The long and the short of it? There is acknowledgement that there has been a “slight uptick” in recent months but that things are much better than they were 5 years ago: The short answer is that according to the evaluation metrics that we’ve […]