By Louis Columbus on April 2, 2013
All enterprises, regardless of what they produce or the services they deliver, are really information businesses. The accuracy, speed and precision of IT systems means the difference between winning or losing customers, keeping supply chains profitable, and solidly translating new concepts into revenue-producing products and services. The world’s best-run services businesses have customer-driven IT as […]
Posted in Business | Tagged Accenture, Amazon, apple, byline=Louis Columbus, Cleveland Clinic, Cloud Computing, CRM, customer relationship management, Data Driven, enterprise software, General Electric, Goldman Sachs, google, Hospital Corporation of America, ibm, Innovation & Science, Intelligent Tech, Intermountain Healthcare, JP Morgan Chase, Kaiser Permanente, Louis Columbus' blog, Mayo Clinic, microsoft, mobile, nestlé, Proctor & Gamble, Progressive Insurance, SaaS, Schlumberger, software as a service, Target, Tech, Toyota, wells fargo
By Phil Fersht on December 20, 2011
In case you missed our joint webcast with Ed Caso of Wells Fargo Securities on Friday, fear no more, as here’s the replay. You can also download your copy of the slides here. And if you can’t be bothered to listen to any of it, here were some of our predictions* highlights: 1. Outsourcing Providers will […]
Posted in Business | Tagged BPO, Cloud Computing, Current Affairs, ed caso, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Financial Services Sourcing Strategies, Healthcare and Outsourcing, HfS Research, Industry-specific Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing, Outsourcing Advisors, Outsourcing Events, Outsourcing Research, Phil Fersht, procurement, Sourcing Best Practises, Sourcing Change Management, The Future of Outsourcing, wells fargo