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WNS

Keshav’s Kingdom

Keshav’s Kingdom

By Phil Fersht on March 7, 2014

Keshav Murugesh, CEO of WNS Global Services, talks a little about himself, WNS and his vision for the future of the BPO industry

Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Current Affairs, Finance & Accounting BPO, Financial Services Sourcing Strategies, HfSResearch.com Homepage, Industry-specific Outsourcing, Innovation in Outsourcing, keshav murugesh, Knowledge Process Outsourcing & Analytics, Outsourcing Heros, Outsourcing Vendors, Sourcing Change Management, The Future of Outsourcing, WNS

Are BPO newcomers running out of gas?

Are BPO newcomers running out of gas?

By Phil Fersht on January 5, 2011

We’ve been wallowing in white papers, plied with PowerPoint and overwhelmed with oratory, but despite all the chest-pumping, the very latest market picture of F&A BPO sends us one very clear message: the market remains dominated by a small handful of established service providers, while the market entrants of recent years have struggled to make a […]

Posted in Business, Featured Posts | Tagged Accenture, ACS, BPO, Capgemini, cognizant, Enterprise Irregulars, EXL, Genpact, ibm, InfosysBPO, IT Outsourcing / IT Services, Outsourcing Research, Outsourcing Vendors, The Future of Outsourcing, wipro, WNS, Xerox

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